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Bob Johnson Chevrolet, Buick, GMC Truck

Le Roy, NY

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401 Reviews

7000 W Main Rd

Le Roy, NY

14482

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401 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck

May 22, 2018

Great as always Bob Johnson has never disappointed me. It has been a few years since my last purchase (2002). This time I am trying out a lease. Everything went jus More

by Pmulford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrissa Novitske
May 21, 2018

Great Experience AAA+They where wonderful there....We will be back. Quick service...next time will have t9 bring them a treat for there great service they gave us. More

by DONNAB246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino, Hailey Tharnish, Kevin Tucker
May 19, 2018

Excellent I have done this twice..pleased with service and the employees that work for Bob Johnson...what more do you want....I will always recommend Bob Johnso More

by ssmith9155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino, Hailey Tharnish, Kevin Tucker
May 19, 2018

Service was great Repair was done in a timely manner, Mark and Kevin are great service persons. the car was washed, at the end of servicing, that was great. More

by Rosann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino, Kevin Tucker
May 19, 2018

The process was very easy. It was a relaxed but professional atmosphere. The salesman was very good at explaining rebates and incentives. The business department kept looking More

by tim4wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodge
May 18, 2018

Helpful This was our second lease at this dealership with the same salesman. He was very helpful, informative, knowledgeable and friendly. Our experience was More

by weezey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Don, Tom Macey
May 17, 2018

Got a notice from ONStar re: emissions problem check engine This was the same problem I had two weeks prior and brought my car in to have it fixed. Came in without an app't and they worked me in.( which I appr More

by RZALACCA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Macaluso, Kevin Tucker
May 17, 2018

Nice selection, knowledgeable salespeople We are satisfied with the vehicle that we purchased. The preliminary steps went fine But we have to admit that on the day of pick up, things were very More

by gina.bergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Shawn Steed
May 17, 2018

Jim was wonderful to deal with HreatSpace about the experience great took a while to get my car license but after that everything went fine. Hope y’all have a good day More

by jdmunger22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dykstra
May 17, 2018

Dissatisfied customer Traverse is 3 months old, less than 2800 miles. This is the 4 th service issue. No support from dealer or GM. Do not feel safe in vehicle. Want it rep More

by SMS198
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark E service manager. Rhonda at GM customer service, Tom Macey, Kevin Tucker
Jun 28, 2018 -

Bob Johnson Chevrolet, Buick, GMC Truck responded

I apologize that you are unhappy with the service you have received. Please know that we care about your safety and are doing the best we can to take care of your vehicles issues.

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