Bob Johnson Chevrolet, Buick, GMC Truck

Always on time and professional Always have had good experience with sales and service at this dealership. Service always delivered as promised. Would recommend this dealership to ot Always have had good experience with sales and service at this dealership. Service always delivered as promised. Would recommend this dealership to others for service and sales. More

Round 3 Went well as usual, fairly short wait time.They even had a software update. For trans ecm, an switch. Ya the little things, that they catch. An good Went well as usual, fairly short wait time.They even had a software update. For trans ecm, an switch. Ya the little things, that they catch. An good people, make the place what it is! Keep up the good work! More

Very happy to hear everything was still under warranty Mark & Shawn are awsome!!!! I've had problems with the monitor/touch screen on my car a few times, i was so happy to hear that it was under warranty. Mark & Shawn are awsome!!!! I've had problems with the monitor/touch screen on my car a few times, i was so happy to hear that it was under warranty. I wouldn't be able to pay for a new touch screen. More

I like this dealership/service I live in Hilton but I drive to LeRoy for service on my 2010 Cadillac SRX. I bought it new in 2010 from Coral Cadillac in Pompano Beach, FL and brough I live in Hilton but I drive to LeRoy for service on my 2010 Cadillac SRX. I bought it new in 2010 from Coral Cadillac in Pompano Beach, FL and brought it to NY with me in 2015. It only has 87,000 miles on it and it's in like new condition. It took my a couple of trys to find a Cadillac Dealership that I could depend on and Bob Johnson LeRoy Motors is even better than I hoped for. Last time in for an oil change, Service Rep Matt Jackson told me I was going to need rear brakes next time around. When I went back I found that Matt was no longer there and a Gentleman named Mark Tomasino had taken his place, and Mr. Tomasino is a true professional. When I got there I told him about the brakes. Mark told me that they would do the NYS Inspection and oil change, and would take another look at the brakes. Mark came to the waiting room and told me that rear brakes were necessary and quoted me a price that was surprisingly less than I expected so I said to go ahead. They were done by 3:30 PM so my whole time there was shorter than I expected too. Job done right as well. I will continue to drive to Bob Johnson LeRoy Motors for all of my vehicle needs. More

went in for repair work everyone is professional and very helping, going out of there way to make your visit pleasant, and explain everything and make sure your needs and pro everyone is professional and very helping, going out of there way to make your visit pleasant, and explain everything and make sure your needs and problems are solved More

New truck purchase was easy and smooth. Excellent experience I would recommend this dealership to friends and family. Was very easy buying experience. Excellent value and friendly atmosphere. Will buy my next ve I would recommend this dealership to friends and family. Was very easy buying experience. Excellent value and friendly atmosphere. Will buy my next vehicle from them. More

New truck purchase was fast and easy. Was a very straightforward deal...had the numbers over the phone...gave me above KBB on my trade...I was happy! In and out in 5 hours or less. Was a very straightforward deal...had the numbers over the phone...gave me above KBB on my trade...I was happy! In and out in 5 hours or less. More

Oil Change Minimal wait time/Good pricing (w/coupon). No problems with the oil change and will schedule my next appointment when the time is right. Thank you. Minimal wait time/Good pricing (w/coupon). No problems with the oil change and will schedule my next appointment when the time is right. Thank you. More

Purchase of a new GMC Sierra Double Cab Daryl Griswold was great to deal with and made the transaction go very smoothly. Found him to be very polite and professional and made sure to answer Daryl Griswold was great to deal with and made the transaction go very smoothly. Found him to be very polite and professional and made sure to answer any questions I had on the new vehicle. Additionally, had a couple of maintenance related questions and the service manager Mark was more than willing to help me with them. More

Installation of Rust Evader I had an appointment this morning to have the Rust Evader system installed on my Buick. I had Mr. Ryan Russell as the Service Advisor and he was prof I had an appointment this morning to have the Rust Evader system installed on my Buick. I had Mr. Ryan Russell as the Service Advisor and he was professional and courteous. Using the principles of Customer Service he followed up on an issue and it was resolved. Although I did not meet the technician responsible for installing the system I did receive written information identifying him as Mr. Doug Green. I rate my service this morning as excellent. My appointment was at 0900 and I was promptly handled at that time and was able to wait in a most comfortable space while the work was being done. To date, I have been most impressed and satisfied with Bob Johnson's both in sales and service. Thanks More