Bob Johnson Chevrolet, Buick, GMC Truck

Great Process! This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob John This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob Johnson's in LeRoy, but the vehicle was at Bob Johnson's in Greece. A phone call was made, "Yes, the vehicle is still available. But, due to Black Friday pricing, and the deep discount on the vehicle, it wasn't going to last the weekend. As the only 2018 Traverse Premier in a 2500 mile radius we had to move fast. We test drove a '19 similar in Greece. Loved it. Called our friend in LeRoy and told him we wanted it. He said he'd call them and have it shipped to their store. Then, over the course of about 40 minutes and several texts, while we were driving to Buffalo to see a Sabres' game, we worked out the other stuff. Great experience, great people, and so far GREAT CAR. More

Great service Went for inspection and tire sensor was quick and did not try to sell anything else will continue to go there for all my service needs Went for inspection and tire sensor was quick and did not try to sell anything else will continue to go there for all my service needs More

Always in great hands with mechanic Mr Douglas Green . Mr. Green has always been the mechanic to care for my car ever since I switched to Bob Johnson. He is very knowledgable , give full attention to my Mr. Green has always been the mechanic to care for my car ever since I switched to Bob Johnson. He is very knowledgable , give full attention to my car when working on it. I never have to worry about anything. HE explains any problems that may arise in language that I Can understand. FYI- if he ver leaves Bob Johnson I. Am buying a FORD More

warranty battery replacement the battery on our 13 month old (new) vehicle died- it was replaced for free. hopefully the new one last for several years (don't build them like the the battery on our 13 month old (new) vehicle died- it was replaced for free. hopefully the new one last for several years (don't build them like they use to) More

My new Lacrosse My sales person, Laura Tallent and the sales mgr, Bill Simpson we’re both very helpful through the whole process of purchasing my new 2018 LaCrosse. I My sales person, Laura Tallent and the sales mgr, Bill Simpson we’re both very helpful through the whole process of purchasing my new 2018 LaCrosse. I will definitely do business with them again. More

Nice and friendly service Knew what we wanted and they made a fair deal. Satisfied with what we purchased so far . Service was good and made the deal go by smoothly Knew what we wanted and they made a fair deal. Satisfied with what we purchased so far . Service was good and made the deal go by smoothly More

Worth the drive I was in the market for a new car. My sales agent Laura Tallents had moved out to the Leroy location. It was well worth the drive to see that smiling I was in the market for a new car. My sales agent Laura Tallents had moved out to the Leroy location. It was well worth the drive to see that smiling face. There is never any pressure and she truly has your best interests at heart. More

Phil made my experience worth the time Customer service means everything - and its rarely experienced as it should be. Thanks to Phil a very frustrating situation did not make my days miser Customer service means everything - and its rarely experienced as it should be. Thanks to Phil a very frustrating situation did not make my days miserable - he helped make sure I was safe and my car was fixed properly and because of him I won't go anywhere else moving forward! Thank you Phil for the great service and support 💕 More

Things left undone by dealership. Still have not the gotten call for free 30 day Onstar or have not received confirmation of the $150.00 of credit into previous vehicle buying account Still have not the gotten call for free 30 day Onstar or have not received confirmation of the $150.00 of credit into previous vehicle buying account as described the sales staff?? More

purchase of a used pickup truck Manage to make a deal after failing at West Herr, where I had dealt with for last 5 vehicles. Daryl was professional and made my visit worth while. Manage to make a deal after failing at West Herr, where I had dealt with for last 5 vehicles. Daryl was professional and made my visit worth while. More