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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
389 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 389 reviews

July 17, 2024

This services department is always helpful and communicates well with us. We have used them several times and each time has been great service. More

by VPD042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

I will explore other options next time I need to service my jeep. I would expect as a minimum for the mechanic to scan for codes instead of responding with could not duplicate at this time More

by jimrharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jul 19, 2024 -

Bob Howard Chrysler Dodge Jeep responded

jmrharr, We appreciate you taking the time to share your experience. We understand your disappointment and take your feedback seriously. A code scan is a standard diagnostic procedure, and we apologize if this wasn’t performed. We want to ensure all our customers receive the best possible service. We hope you'll give us another opportunity to exceed your expectations. Please contact us directly so we can discuss your experience further and find a resolution." Terry Williamson General Manager twilliamson@group1auto.com

July 13, 2024

Erik was excellent. Timely and helpful. Thank you! Highly recommend him and the dealership. They fixed the jeep. More

by Panokie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Shirvinsk
Jul 15, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thanks for your praise and kind comments about Erik. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

I have always been treated with respect and professionalism.They are always doing whatever they can to make you feel welcome. More

by bwyatt199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Shirvinsk
Jul 15, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

July 12, 2024

Jalen was the absolute best. Had great communication, worked an awesome deal and was so kind and compassionate. He followed up later on as well to make sure everything was still More

by emidyshawna18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen, Chris Rosales, Vaughn, Terry
Jul 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Jordan was my service advisor at Bob Howard Jeep, he was very helpful and knowledgeable about my Jeep. I will definitely be back. It's nice that they have their own direct line to talk to them to schedule More

by deborahd.walker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi Deborahd, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

They had great service. They were very fast, friendly, and well priced. Happy to come back again. More

by Jacobjacob710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Jul 08, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

Took over 2 hours to do oil change inspection tire rotation lost lug socket too More

by Crh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Banqura
Jul 11, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback about the long wait time to get your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Terry Williamson, General Sales Manager twilliamson@BobHowardAuto.com

June 26, 2024

Awesome service and great community of sales staff. Nice building and great products for service More

by jhalexok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Robert
Jun 27, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

Jordan is wonderful! And my technician, Picard, fixed everything I needed without any issues! Quick and honest service. More

by kspeterson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Stull, Hunter Picard
Jun 19, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy to hear you had such a positive experience with Jordan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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