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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
389 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 389 reviews

July 27, 2024

Bob Howard does do a great job, but they do tend to keep you without a car for many days More

by halpin2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Reagan
Jul 29, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 25, 2024

I brought my Caravan in for a oil change and they checked my vehicle over and washed. They did a great job More

by Grandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 24, 2024

Wasn’t happy with the service department. Found out in May the shocks on my Ram were leaking. Was told it would take a couple of days to get the parts and would get a call when they came in. More

by Rasandlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reagan Proctor initially but don’t remember names of the two other service providers
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Rasandlin, Thank you for your feedback about the issue concerning the parts for your Ram, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 24, 2024

Once again, I was disappointed with the service at Bob Howard Dodge. After having my truck for 2 days, they finally did a diagnosis and called to tell me what repairs they recommended and asked to keep my More

by Bigbaldbob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert but he was fired
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Bigbaldbob2, Thank you for your feedback about the circumstances of your recent service visit. This should not have happened, and I apologize for any inconvenience you faced. Your concerns regarding the extended time we took with your truck, will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 21, 2024

It was a absolute pleasure buying my 2025 Ram 1500 Longhorn from the sales team. They were honest trustworthy & knowledgeable about their vehicles. We completed transaction in couple of hours on a Sat More

by gendncn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My salesperson was Jalen Weatherington, Sales Manager- Britton Kelso & Business Manager Richard Seeberg
Jul 22, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi Gendncn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Reagan took care of me and even got me a better discount than from my coupon. And it took less than the estimated time! More

by dails182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
Jul 22, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

They kept my truck 8 days to change the battery. Stopped by 3 times called many times not happy at all. More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Regan
Jul 24, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Kumar, Thank you for your feedback about your truck being in service for 8 days for a battery, this should not have happened, and I apologize for any inconvenience you faced while waiting on the repairs. Your concerns will be shared with our service team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 19, 2024

Best place to come get great service! ! Have been coming here over 10 years.. thank you’ll for such great service!! More

by robertlwhite49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Grigsby
Jul 20, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 18, 2024

Darren Martin made us feel welcome and like family. We felt like he really listened to us when we told him what we wanted in a truck. At no time did we feel like Darren was ever pressuring us. We lef More

by Faus
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Martin
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Gets job done. Always helpful. Nice facilities to wait in and has self serve beverages More

by Golfngirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Done remember
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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