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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
427 Reviews
Call Dealership (405) 936-8800

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 427 reviews

November 14, 2024

Service team was helpful and knowledgeable! Timeline was accurate and they communicated well along the way! More

by S. Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

The service department staff where nice and knowledgable. The service tech communicated the problems well. More

by Scott P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sindi
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Nov 14, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello Scott, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Great customer service and made servicing my car, extremely easy and sufficient. Very helpful Customer Service. More

by goldsby.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby
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Nov 14, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Not great slow to respond and unable to help ask another rep for help just told not my account can’t help you More

by mj779800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sid
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Nov 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

I am so sorry to hear that you were not given the 1st class customer service that you should have received. I would like to speak with you personally so that I can understand what happened and how we can get better from this. Please reach out to me directly at 405-302-5705 or email me at twilliamson@bobhowardauto.com

November 09, 2024

Took truck n for 2 extended warranty issues that they only reluctantly repaired 1 of. Tech claimed wire harness damaged, therefore 4☆ warranty refused to repair, and this dealer was the last to touch ma More

by Bjmhomerepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Nov 12, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback about your warranty coverage and experience in our service department. because that should not have happened. I would appreciate the opportunity to use your case as a learning opportunity, so we can fix this issue in the future. Could you please contact me so I can learn more? Terry Williamson General Manager twilliamson@bobhowardauto.com

Nov 14, 2024 -

Bjmhomerepair responded

Thank you Mr. Williamson. I would be happy to even meet you at my truck to discuss this issue. I personally would like to inspect one of these issues up close.

November 09, 2024

Greeted immediately upon arrival and everyone was very friendly and professional. I will continue to come back for future service. More

by colestout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidnie Wale
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Nov 12, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Quick and easy purchase process. We purchased a 2025 Jeep Compass. Salesmen were straight forward and was able to refinance our existing cars so we could trade two cars. More

by Julieabell21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah/Darren
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Nov 12, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Able to make an appt quickly ,provided a ride within 10” each time, returned call promptly More

by huberent
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Nov 11, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Feom the time I bought my truck to every service that has been completed on this vehicle, the staff and techs have always been pleasant helpful and a pleasure to work with. More

by Colemanlee1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Stull
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Nov 09, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

The salesman worked hard to make a deal we could live with. We are very happy with the vehicle. More

by Chopper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 02, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi Chopper, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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