Bob Howard Chrysler Dodge Jeep

From the time I walked in to purchase my truck there was always someone taking care of me or updating me on the purchase process. Jalen took very good care of me. always someone taking care of me or updating me on the purchase process. Jalen took very good care of me. More

Geovanny was an excellent salesman and really helped us pick the right Jeep! They had great rebates, and with the service and price, we picked one up that day! pick the right Jeep! They had great rebates, and with the service and price, we picked one up that day! More

My first visit to Bob Howard Jeep. Spotless work and customer area. The staff is great. Christopher handled the intake. He checked for recalls, and needed warranty work, and kept me in Spotless work and customer area. The staff is great. Christopher handled the intake. He checked for recalls, and needed warranty work, and kept me informed of the technicians progress. What a great experience! More

They were very pleasant let you know what wrong with your vehicle so you can get it fixed im definitely coming back for service vehicle so you can get it fixed im definitely coming back for service More

Great salesman. Financing was easy as well. Will definitely be back. I love my new car. Financing was easy as well. Will definitely be back. I love my new car. More

Great overall! Good selection of new vehicles. Patient and encouraging with choice selection. Pricing competitive. Would recommend this dealership to anyone looking Good selection of new vehicles. Patient and encouraging with choice selection. Pricing competitive. Would recommend this dealership to anyone looking for a new ride! More

Always great! Communication and service on point! Been a customer with this dealership for years, on my 3rd Jeep! Communication and service on point! Been a customer with this dealership for years, on my 3rd Jeep! More

Good trust worthy people. Go above to make sure your taken care of. Always easy to make appointments Go above to make sure your taken care of. Always easy to make appointments More

I took my Challenger RT to Bob Howard service department and they did a great job. The service tech explained the issue and fixed the problem. Thank you. and they did a great job. The service tech explained the issue and fixed the problem. Thank you. More

I own 5 Chrysler cars (4 Jeeps and 1 Dodge) and this was by far my worst experience at any dealer and Jeep Wave in my 8 years of owning Chrysler products. I took my 2022 Jeep Wrangler Rubicon in for serv by far my worst experience at any dealer and Jeep Wave in my 8 years of owning Chrysler products. I took my 2022 Jeep Wrangler Rubicon in for service to deal with the “death wobble.” One of my other Wranglers had this problem so I was familiar. The car was 35 months old and had 37500 miles on it. So I knew it was barely out of warranty due to the mileage and I was prepared to pay for the service. They called me and said it was a simple fix which I had hoped for but then they told me they also found ALL 4 shock absorbers leaking. This is a little weird/suspect/disappointing to find that all 4 are leaking at the same time and just past the mileage for being under warranty. I then proceeded for the next 4 days to go back and forth with the dealer and Jeep Wave (corporate) to help with the cost of repairing all 4 shock absorbers. I was more than willing to pay at least half but was relying on them to help defray the cost since all 4 should not be leaking at the same time and under 3 years. Well, Jeep said it was the dealers decision and the dealer said it was Jeeps decision to help with the cost. Both of them put the responsibility on the other while saying there was nothing they could do. Needless to say I did not get the shock absorber service done with them. Nor will I be taking any of my cars to this dealership for any other service from this point on. I did get the death wobble taken care of because I needed the car back and it had been sitting at the dealer for over a week. I did not want to drive it until this problem was fixed and I didn’t have any more time to take it somewhere else. My original service agent on this issue did not communicate anything with me and I continually had to call them for updates. The second service agent to help me was the only bright spot in this whole ordeal. Once they took over the issue, I had my car back in one day (8 days total at the dealer). More