Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
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Great Service Purchased two cars from Jesus esquivel, was very friendly and nice. helped me out a lot, got me the car i needed for the price i needed to be at Purchased two cars from Jesus esquivel, was very friendly and nice. helped me out a lot, got me the car i needed for the price i needed to be at More
Great salesman I had a great experience here, our salesman Jesus was extremely helpful, listened to what we wanted and gave us many options, very patient and explain I had a great experience here, our salesman Jesus was extremely helpful, listened to what we wanted and gave us many options, very patient and explained every thing to were i was able to understand everything! i definitely recommend him and this dealership. More
Would buy here again Jesus Esquivel was great! Knowledgeable, patient, and listened to what I was needing. I will be recommending all my friends to buy through him from he Jesus Esquivel was great! Knowledgeable, patient, and listened to what I was needing. I will be recommending all my friends to buy through him from here on. More
Great Shawn Myles is. An awesome. Car salesman he put me in the perfect vehicle and stayed true too me through the whole entire sale even while on the test Shawn Myles is. An awesome. Car salesman he put me in the perfect vehicle and stayed true too me through the whole entire sale even while on the test drive he is a exceptional Sales professional and she would be eligible for a raise when the time is necessary thank you so much Shawn Myles for your hard work and dedication More
Great Customer Service Shawn Myles helped me buy my car which I love so much. He really knows his stuff, he is great with customers. This was my second time buying from him! Shawn Myles helped me buy my car which I love so much. He really knows his stuff, he is great with customers. This was my second time buying from him! More
Experience Excellence I believe the best experience I have ever had purchasing a vehicle just occurred at Bob Howard Chrysler Dodge Jeep. My husband and I purchased the Ch I believe the best experience I have ever had purchasing a vehicle just occurred at Bob Howard Chrysler Dodge Jeep. My husband and I purchased the Chrysler 200, a classy vehicle and we love it. From the initial search for the perfect vehicle, to the financing of the purchase price, our sales team was knowledgeable and informative about the product. Just as important as the search for the vehicle was the experience with the staff: No pressure. Professional, courteous, personable, pleasant, efficient interaction with each member of our sales team, whether it was the sales rep, the sales rep trainee or the Manager. If we had to describe our experience in two words, those words would be “Excellent Service”. Thanks Bob Moore Chrysler Dodge Jeep Ram! More
Dishonest & Shady - DO NOT BUY This dealership does shady business. We found a pre-owned vehicle on AutoTrader.com that was listed at their lot on Broadway Extension. We live nearly This dealership does shady business. We found a pre-owned vehicle on AutoTrader.com that was listed at their lot on Broadway Extension. We live nearly an hour away from their location, and chose to call ahead to be certain the vehicle was still available. They assured us it was, so we started out to have a look. Once there, the salesman who greeted us walked us from building to building, then told us it had sold 10 minutes prior to our arrival. There was no one in the building but my husband and I, and two salesmen. I have a history of dealing with auto sales, and I know these transactions do not wrap up in an hour or less from start to finish. This auto group had the vehicle listed at one price online, then relisted it for $2,500 more two days after we tried to see the vehicle. If it had indeed sold, then why relist it for a higher price just two days later. I will NEVER do business with this dealership in the future. And, I will be sure to make their practices known to anyone I know who is in the market for a new vehicle. The way we were treated is disgraceful. They are a dishonest business. DO NOT BUY. More
Best Buy Ever Shawn Myles truely tried his best to support the customer the needs. He helped me find what I needed. I came in looking for a Nissan. I walked out wit Shawn Myles truely tried his best to support the customer the needs. He helped me find what I needed. I came in looking for a Nissan. I walked out with something else saving a few bucks.The buying process was quick and easy. More
They accepted my offer and then refused to honor the price! On 12/26/2015 a Bob Howard Chrysler, Dodge, Jeep sales person named Tiffani left me a voicemail regarding my $25k offer for a Ram 1500 Regular Cab the On 12/26/2015 a Bob Howard Chrysler, Dodge, Jeep sales person named Tiffani left me a voicemail regarding my $25k offer for a Ram 1500 Regular Cab they had in inventory. I returned her call and she informed me they would accept my $25k offer if I also paid $500 more to cover their "Documentation Fee". I agreed to the total price of $25,500 and Tiffani took my Visa Credit Card number for the $500 deposit they required me to put down towards the truck. Tiffani confirmed we had a "deal". I confirmed I would be either paying cash and flying out there to drive my new truck home......or I'd bring a Jeep Wrangler I own to their dealership to use as a trade-in towards the purchase price. Either way, we both agreed on the sales price and I committed to buy. I began organizing flights and possible transporters to bring the truck to me. Some time later that afternoon, I received a phone voice message from a very un-professional sounding man from Bob Howard CDJ, named Eric. He called me again while I was listening to his voicemail. and he proceeded to ramble on about rebates and moneys he gets paid that sound like "kickbacks" from the company....... and frankly a lot of "Used Car Salesman" nonsense! He was going on and on and not making any sense, so I finally asked him point blank, if he was going to honor the price I was given by my sales person, Tiffani. After more rambling and nonsense, he finally answer my question with a No, the dealership was Not going honor Their own quoted price!!! I have never had a vehicle transaction completely collapse because the Seller simply changed their mind AFTER a price was mutually agreed to AND a Deposit was even taken by the same Seller!!!! To TOP Off This Experience, this Eric person actually had an "annoyed attitude" while trying to TELL me I HAD to pay almost $2,000 more than the price HIS Sales person quoted me and confirmed to me. (Instead of being professional, ethical and honoring the Price THEY QUOTED ME) Amazingly, this amateur "assistant manager" Eric person, kept trying to make me agree to his $2,000 higher sales price! My experience with Bob Howard, Chrysler, Dodge, Jeep and Ram, was simply AWFUL and I could never recommend this dealership to anyone ! Again, I offered, they countered and I accepted THEIR Counter Offer!!! Then they reneged and did Not Honor THEIR QUOTED PRICE!!! If you can Not know what price this dealership will really accept for a vehicle, why would anyone even consider going to this dealership. There are many honest, legitimate and honorable Ram dealerships nationwide, but in my experience, this Bob Howard CDJ and Ram dealership in Oklahoma City, OK., is NOT one of those! I am sending a formal complaint letter to the local Oklahoma City, Better Business Bureau, the OK Attorney Generals Office and the Dodge/Ram National Sales Headquarters, explaining my experience with this particular dealership. Finally, the saddest part to this bad experience with Bob Howard CDJ and Ram dealership, is the fact that I had actually found the precise Truck I was looking for.......... then had it "stolen" away from me by a horrible assistant sales associates named Eric and Tiffani. Buyers Beware! Stay away from this dealership!!! More
best around Matt Clark and Chris , made our buying experience a pure pleasure. I was thankful for their honesty , attention to detail, and making it work for us Matt Clark and Chris , made our buying experience a pure pleasure. I was thankful for their honesty , attention to detail, and making it work for us. It was a simple process. More