Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
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CADay Quality service with friendly service reps. Saturday special with hot dogs is a great idea, keep it up. I appreciate the ride home while my vehicle Quality service with friendly service reps. Saturday special with hot dogs is a great idea, keep it up. I appreciate the ride home while my vehicle was being serviced and noticed when my vehicle was ready. More
Too much time spent I had an appointment for an oil change and was told it would be no more than an hour. It tool over 1.5 hrs on uncomfortable chairs. I had an appointment for an oil change and was told it would be no more than an hour. It tool over 1.5 hrs on uncomfortable chairs. More
Good Experience Overall, I had a good experience with Jeep sales and service. Buying or leasing a new car is always such a "process", but these guys always kept me Overall, I had a good experience with Jeep sales and service. Buying or leasing a new car is always such a "process", but these guys always kept me updated and worked with me on the car I wanted at the price they met my budget. More
Blessing They were really welcoming and friendly. They took the time to help us out and never gave up on us. They even stayed late (after closing) just to get They were really welcoming and friendly. They took the time to help us out and never gave up on us. They even stayed late (after closing) just to get the paperworks finished. We were just so overwhelmed and thankful for they're customer service. Keep the smiles coming and keep up the awesome job. God Bless! More
Very good sales staff We purchased a truck today and we had s very courteous and knowledgeable sales person, Joaquin, he made every effort to accommodate our questions. He We purchased a truck today and we had s very courteous and knowledgeable sales person, Joaquin, he made every effort to accommodate our questions. He located a dodge truck for us and helped us through the entire purchase. It was a pleasant experience and we would highly recommend Bob Howard Ram dealership and also our salesperson Joaquin. 😃 More
Had oil and filter changed. Had oil and filter changed plus tires aired up. Asked service representative about my Cherokee needing 2 quarts of oil since last oil change, about Had oil and filter changed plus tires aired up. Asked service representative about my Cherokee needing 2 quarts of oil since last oil change, about 6,500 miles earlier. Was told it is common in my type of engine. I think that is a load of crap. What happens to the poor sob that never checks his oil? More
Emergency repair while traveling While driving from Kansas to Texas, the AC blower went out in my van. Bob Howard Chrysler was the closest Chrysler dealership/service on our route. While driving from Kansas to Texas, the AC blower went out in my van. Bob Howard Chrysler was the closest Chrysler dealership/service on our route. When I called they got us scheduled immediately. When I arrived, the issue was quickly diagnosed. Our service advisor, Luis Elizardo, made special arrangements to have someone pick up the part needed rather than wait for the warehouse to deliver it. We were back on the road in 3 1/2 hours, instead of having to wait until the next day for it to be fixed. Luis went above and beyond to ensure we made it to our destination. More
Great customer service! After 6 months and several visits to another service center and no resolution of our problem, we decided to try this service center. They took the ext After 6 months and several visits to another service center and no resolution of our problem, we decided to try this service center. They took the extra time to really listen to me and then did extensive testing to make sure the issue was resolved. We were so grateful for the above-and-beyond customer service and we would definitely go back. More
Always enjoy the people and the great service. Excellent service and great people to work with. I always get a complete analysis of the work to be done and am kept informed through the process. Excellent service and great people to work with. I always get a complete analysis of the work to be done and am kept informed through the process. More
Pleasant Experience was pleasant from beginning to end. Blake was personable and candid, there was never any pressure to purchase. I know that's not the typica Experience was pleasant from beginning to end. Blake was personable and candid, there was never any pressure to purchase. I know that's not the typical response you hear, but once we stated what we were looking for and that we would not deviate from that, Blake worked within those guidelines and we were comfortable in completing the deal. High level of personal integrity and no deceit, I appreciate that More