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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
442 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 442 reviews

January 13, 2025

Justin provided excellent service. Recommend Bob Howard to anyone buying a new car. They will go the extra mile in your purchase of a new car More

by Chuck paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 16, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello Chuck, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Great service department, I use them for all my vehicles and it’s great every time. More

by SUPERCHUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Mat
Jan 11, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

Justin was great. Heat wasn’t working in the building. I wish someone told me so o could reschedule More

by smi7125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 09, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

After a little bit of a rocky start with this dealership, they came through with flying colors. I received a personal telephone call directly from their senior management and they took care of me like a cha More

by iheadhunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Taylor
Jan 09, 2025 -

Bob Howard Chrysler Dodge Jeep responded

I’m sorry to hear that you had a negative experience. I have instructed my team to refund your deposit immediately. I would appreciate an opportunity to understand where the deal went wrong and how we can get better from this. You can reach me at twilliamson@bobhowardauto.com Thanks, Terry Williamson General Manager twilliamson@BobHowardAuto.com

January 07, 2025

Quick, timely intake. Concern for good use of my service dollars. Clear and concise information regarding extended warranty options. More

by powell1100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hammett, Vaughn Willis
Jan 09, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

I dropped my car off on Friday for a Saturday morning oil change, tire rotation & recall service however they had it all completed early Friday evening so that was impressive, I wasn't able to get back to p More

by petree28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Jan 05, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Bob HOWARD DODGE/Jeep and James lichleiter made our purchase very pleasant. We would definitely recommend them to our friends More

by Bamisod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lichleiter, Paul Sargent
Jan 05, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Brian was really nice and laid back. I hate pushy sales people, so it was a refreshing change. My daughter loves her car and we feel like she got a decent deal. More

by melodymarshall3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 05, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Poor communication. Was not informed about the cost before starting the work that was requested More

by Hert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember
Jan 04, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced and the lack of communication. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

January 03, 2025

Great customer service! I received a complimentary ride to and from while my car was being serviced. They washed my car as well!!! Thanks, Jeffrey! More

by sadaeberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lizar
Jan 05, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.