Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
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Had my Jeep Wrangler serviced this morning. I was the only one waiting in the waiting area. It took over 2 hours just to change the oil and a tire rotation. They also didn’t do a 5 tire rotatio I was the only one waiting in the waiting area. It took over 2 hours just to change the oil and a tire rotation. They also didn’t do a 5 tire rotation which I always believed was standard with the Wranglers. The intake person that I worked with was polite and apologetic that the service took so long. More
Tech Joseph Morache only took a half hour of labor ($61) to remove three lug nuts. If that kind of customer service isn't enough to prevent me from buying from this dealer, or manufacturer again, I don't kn to remove three lug nuts. If that kind of customer service isn't enough to prevent me from buying from this dealer, or manufacturer again, I don't know what would be. More
Do not buy at this dealer ! They are fake advertising there car price and jam in fees not tops to you when comes down to sale they price there car low to get you in door then th They are fake advertising there car price and jam in fees not tops to you when comes down to sale they price there car low to get you in door then throw in bunch of fees when you get there into you final paperwork I contacted this dealer to purchase a car from out of state I worked with Chris r salesman and his manager who seems to have no respect for customer relationship and respect of another human being all he cares is about taking your money and who will give it to him faster and jamming a bunch off fees in your paperwork and lowballing your trade with No back up to his price long on your car data doesn’t lie they jam fees you are not told about in original paperwork presented ,this is bad business practice there cars are not actually price adversities because with all additional fees not listed you pay same if not more typical old school car business sales tactics experience atmosphere don’t buy here buyer beware More