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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.6
483 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 483 reviews

June 06, 2024

All the salesmen and finance people were very friendly and helpful.They made buying a vehicle from them very easy and a pleasant experience. Very professional. We will buy from them again when the time co More

by northmanjensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Martin
Jun 07, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

My vehicle was repaired in a timely manner; I was kept informed about the status of my vehicle. More

by amyhighfill70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 07, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

I had the most pleasant experience with a Service Advisor, Anna Moyer, that I have had in the past. She was courteous, friendly, professional, and was not rude like the last Service Advisor I had. I More

by KBRULE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Moyer
Jun 07, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

From the first conversation with the professionals at Bob Howard until I drove off the lot in my new Jeep, everything was amazing. From the receptionists to the sales manager and the finance team. The GM a More

by J B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Talley, Heather, Paul Sargent, Richard
Jun 07, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Quote was quite a bit different than my bill but the service folks worked hard to make it right, which was appreciated. Original explanation had to do with their online platform not matching reality. On More

by jshancock85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regan, I didn't catch the other names
May 31, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We apologize for the discrepancy between the quote and your final bill. We're glad to hear that our service team worked hard to rectify the situation and that you only ended up spending $25 more than initially quoted. Your understanding and appreciation for our efforts mean a lot to us. We strive to provide excellent service and will continue to work diligently to ensure accuracy in our quotes going forward. Thank you for your feedback, and we look forward to serving you again in the future.

May 31, 2024

I have gone to this dealership now three times in the last year and a half. Every time is for an oil change/inspection. Even though I have an appointment, I still end up waiting over two hours every time More

by Abigaillee94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth
Jun 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Seth our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Thank you, Buck Barton General Manager Phone 405-302-5890 bbarton@bobhowardauto.com

May 29, 2024

We are a great experience with Bob Howard dealership. They were all kind and honest. More

by marianne251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Ryan, I forgot salesman's name, Paul Sargent, and Richard
May 30, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

The work they do is amazing but communication and promptness are seriously lacking. Last time our Journey was in the shop they were two weeks late getting it finished (it was a major repair but…) and More

by sd39avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
he said he was the only service advisor there
May 31, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Seth our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@bobhowardauto.com

May 26, 2024

Great service and fast too. Price was 100% on target. What’s left to say! More

by robgas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
May 27, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 25, 2024

Bob Howard CJDR was a fantastic dealership to work with when buying a new Ram 2500 truck. The dealership was super nice and the hospitality from our salesman Nathan was unmatched from anywhere else we had More

by stanleystapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Gay, Robert
May 28, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We are thrilled you had an exceptional experience at Bob Howard Chrysler Jeep Dodge RAM! Nathan's hospitality and the overall smooth purchasing process definitely stand out. Thanks for sharing your positive recommendation!

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