Back

Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
443 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 443 reviews

July 20, 2024

They kept my truck 8 days to change the battery. Stopped by 3 times called many times not happy at all. More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Regan
Jul 24, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Kumar, Thank you for your feedback about your truck being in service for 8 days for a battery, this should not have happened, and I apologize for any inconvenience you faced while waiting on the repairs. Your concerns will be shared with our service team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 19, 2024

Best place to come get great service! ! Have been coming here over 10 years.. thank you’ll for such great service!! More

by robertlwhite49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Grigsby
Jul 20, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 18, 2024

Darren Martin made us feel welcome and like family. We felt like he really listened to us when we told him what we wanted in a truck. At no time did we feel like Darren was ever pressuring us. We lef More

by Faus
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Martin
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Gets job done. Always helpful. Nice facilities to wait in and has self serve beverages More

by Golfngirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Done remember
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

I will explore other options next time I need to service my jeep. I would expect as a minimum for the mechanic to scan for codes instead of responding with could not duplicate at this time More

by jimrharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jul 19, 2024 -

Bob Howard Chrysler Dodge Jeep responded

jmrharr, We appreciate you taking the time to share your experience. We understand your disappointment and take your feedback seriously. A code scan is a standard diagnostic procedure, and we apologize if this wasn’t performed. We want to ensure all our customers receive the best possible service. We hope you'll give us another opportunity to exceed your expectations. Please contact us directly so we can discuss your experience further and find a resolution." Terry Williamson General Manager twilliamson@group1auto.com

July 17, 2024

This services department is always helpful and communicates well with us. We have used them several times and each time has been great service. More

by VPD042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
Jul 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Erik was excellent. Timely and helpful. Thank you! Highly recommend him and the dealership. They fixed the jeep. More

by Panokie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Shirvinsk
Jul 15, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thanks for your praise and kind comments about Erik. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

I have always been treated with respect and professionalism.They are always doing whatever they can to make you feel welcome. More

by bwyatt199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Shirvinsk
Jul 15, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

July 12, 2024

Jalen was the absolute best. Had great communication, worked an awesome deal and was so kind and compassionate. He followed up later on as well to make sure everything was still More

by emidyshawna18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen, Chris Rosales, Vaughn, Terry
Jul 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Jordan was my service advisor at Bob Howard Jeep, he was very helpful and knowledgeable about my Jeep. I will definitely be back. It's nice that they have their own direct line to talk to them to schedule More

by deborahd.walker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi Deborahd, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
14
...