Back

Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
443 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 443 reviews

August 02, 2024

The salesman, James Lickliter, was excellent and very helpful throughout the process. You should ask for him. More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lickliter
Aug 04, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 02, 2024

Absolute best. Everyone was great and they took the time to find me exactly what I was looking for. More

by Sydnye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plunkett
Aug 04, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 01, 2024

Mostly friendly. The finance manager became a jerk when we didn’t want the extended warranty More

by Hansu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Jalen and Christopher
Aug 13, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for sharing your experience. We apologize for the way you were treated by the finance manager when declining the extended warranty. This is not the kind of service we strive to provide. Your feedback will help us address this issue and improve our process. Please feel free to contact us if you’d like to discuss this further. We appreciate your input and hope to serve you better in the future. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 30, 2024

Jordan gives excellent service every time. He took me in as a walk in, and had me out in about 40 minutes More

by Swiggy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 31, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Bob Howard does do a great job, but they do tend to keep you without a car for many days More

by halpin2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Reagan
Jul 29, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 25, 2024

I brought my Caravan in for a oil change and they checked my vehicle over and washed. They did a great job More

by Grandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 24, 2024

Wasn’t happy with the service department. Found out in May the shocks on my Ram were leaking. Was told it would take a couple of days to get the parts and would get a call when they came in. More

by Rasandlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reagan Proctor initially but don’t remember names of the two other service providers
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Rasandlin, Thank you for your feedback about the issue concerning the parts for your Ram, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 24, 2024

Once again, I was disappointed with the service at Bob Howard Dodge. After having my truck for 2 days, they finally did a diagnosis and called to tell me what repairs they recommended and asked to keep my More

by Bigbaldbob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert but he was fired
Jul 26, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Bigbaldbob2, Thank you for your feedback about the circumstances of your recent service visit. This should not have happened, and I apologize for any inconvenience you faced. Your concerns regarding the extended time we took with your truck, will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Terry Williamson General Manager twilliamson@bobhowardauto.com

July 21, 2024

It was a absolute pleasure buying my 2025 Ram 1500 Longhorn from the sales team. They were honest trustworthy & knowledgeable about their vehicles. We completed transaction in couple of hours on a Sat More

by gendncn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My salesperson was Jalen Weatherington, Sales Manager- Britton Kelso & Business Manager Richard Seeberg
Jul 22, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi Gendncn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Reagan took care of me and even got me a better discount than from my coupon. And it took less than the estimated time! More

by dails182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
Jul 22, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! We are always more than happy to assist you if anything else comes up. Take care!

...
13
...