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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
389 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 389 reviews

May 31, 2024

Quote was quite a bit different than my bill but the service folks worked hard to make it right, which was appreciated. Original explanation had to do with their online platform not matching reality. On More

by jshancock85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regan, I didn't catch the other names
May 31, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We apologize for the discrepancy between the quote and your final bill. We're glad to hear that our service team worked hard to rectify the situation and that you only ended up spending $25 more than initially quoted. Your understanding and appreciation for our efforts mean a lot to us. We strive to provide excellent service and will continue to work diligently to ensure accuracy in our quotes going forward. Thank you for your feedback, and we look forward to serving you again in the future.

May 31, 2024

I have gone to this dealership now three times in the last year and a half. Every time is for an oil change/inspection. Even though I have an appointment, I still end up waiting over two hours every time More

by Abigaillee94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth
Jun 18, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Seth our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Thank you, Buck Barton General Manager Phone 405-302-5890 bbarton@bobhowardauto.com

May 29, 2024

The work they do is amazing but communication and promptness are seriously lacking. Last time our Journey was in the shop they were two weeks late getting it finished (it was a major repair but…) and More

by sd39avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
he said he was the only service advisor there
May 31, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Seth our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@bobhowardauto.com

May 29, 2024

We are a great experience with Bob Howard dealership. They were all kind and honest. More

by marianne251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Ryan, I forgot salesman's name, Paul Sargent, and Richard
May 30, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Great service and fast too. Price was 100% on target. What’s left to say! More

by robgas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
May 27, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 25, 2024

Bob Howard CJDR was a fantastic dealership to work with when buying a new Ram 2500 truck. The dealership was super nice and the hospitality from our salesman Nathan was unmatched from anywhere else we had More

by stanleystapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Gay, Robert
May 28, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We are thrilled you had an exceptional experience at Bob Howard Chrysler Jeep Dodge RAM! Nathan's hospitality and the overall smooth purchasing process definitely stand out. Thanks for sharing your positive recommendation!

May 24, 2024

Staff greeted us at the door they was very Knowledgeable friendly and compassionate the entire time there More

by Tmorgan3498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan and Paul
May 27, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Reagan is an awesome Service Representative. He remembers his clients and goes the extra mile to make sure he does all he can to make you want to come back . No bull no smoke, just honest servic More

by Smokehousedawg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan Proctor
May 23, 2024 -

Bob Howard Chrysler Dodge Jeep responded

We're thrilled to hear such positive feedback about Reagan, our outstanding Service Representative! It's wonderful to know that he goes above and beyond to ensure a memorable experience for our clients. Providing honest and exceptional service is at the core of what we do, and we're proud that Reagan exemplifies these values. Thank you for recognizing his efforts, and we look forward to your next visit with us!

May 16, 2024

The process was very Quick and easy. I had a proposal from another dealer and they matched competitors price's More

by Gumaro62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ashley
May 21, 2024 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback! We're delighted that the process was quick and easy for you. Matching the competitor's price is one way we strive to ensure you get the best deal. We appreciate your business and look forward to serving you again.

May 21, 2024 -

Gumaro62 responded

Just make financing pleasant, not a nightmare. Remember we are spending a lot of $$$$ for us to be treated so forcefully making in us purchases ALL the insurances finance has to sale

May 13, 2024

Had a blowout while travelung. Made it to OKC and Bob Howard. They worked with me to order and mount my tire that I dropped off on a Saturday morning. I was able to return on Monda More

by sail.simpatico
Recommend Dealer
Yes
Employees Worked With
All associates I worked with
May 17, 2024 -

Bob Howard Chrysler Dodge Jeep responded

It's great to hear that Bob Howard Chrysler Jeep Dodge RAM was able to assist you with your blowout and get you back on the road in a timely manner! We're glad we were able to work with you to order and mount your tire, and that our personnel were gracious and courteous throughout the process. Safe travels!

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