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Bob Ferrando Ford
Girard, PA
2,071 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,071 reviews
February 25, 2025
I was missing a bolt on the steering stabilizer after it was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that it had a coolant leak. I was told by the service writer that they don’t tell everyone everything that’s wrong with the vehicle. Since I was in for an oil change and fuel filters on my diesel truck that’s all they worried about. the service writer told me that people get mad when they nit pick every thing that’s wrong with the vehicle, and since my truck has almost 200k miles they weren’t concerned. A coolant leak is something that a customer would want to know about. Since they don’t seem concerned with serious problems on customers vehicles I will take my truck elsewhere for service. I will likely not take my truck to Ford any longer. I have used ford for 90% of the services I have had done to it and that ends with this experience. If I do go back to a ford dealer for service I will not take it back to Ferrando. More
by MLCOLLIER24
Verified Customer
February 23, 2025
The best car buying experience I've ever had. Fast and easy, no headaches at all. Fast and easy, no headaches at all. More
by waker
February 22, 2025
Top notch service! They made my experience effortless and I would definitely use them again! They made my experience effortless and I would definitely use them again! More
by lcoletta
February 19, 2025
Courtesy and efficiency from start to finish. Extremely pleased with the process and the entire Ferrando crew. Extremely pleased with the process and the entire Ferrando crew. More
by Jim
February 18, 2025
The service department was very helpful and a please to do business with. Very accommodating do business with. Very accommodating More
by JohnPatterson04
February 18, 2025
Everyone in the service department is friendly and helpful and the mechanics are top notch helpful and the mechanics are top notch More
by Ford SUV
February 15, 2025
I have buying or leasing vehicles for over 28 years from this Dealership. Things have Changed over the years but it's still a good Dealership. this Dealership. Things have Changed over the years but it's still a good Dealership. More
by LBARRICKLOW
Employees Worked With
February 14, 2025
Have always had great service at Bob Ferrando Ford. Great communication from the service team. Great communication from the service team. More
by Sallyh391
Employees Worked With
February 14, 2025
Have always promptly and efficiently taken care of all my needs whether purchase, lease, loaner vehicle or service. Great dealership! needs whether purchase, lease, loaner vehicle or service. Great dealership! More
by Jim
Employees Worked With
Other Employees :
Shawn Haas
February 09, 2025
The people in the service department are some of the best, from the service manager to the mechanic. I WILL NOT TAKE MY CAR ANYWHERE ELSE! best, from the service manager to the mechanic. I WILL NOT TAKE MY CAR ANYWHERE ELSE! More
by ronscheffner
