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Bob Ferrando Ford
Girard, PA
1,991 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,991 reviews
April 25, 2018
on time--great work friendly staff, work was done on time. Very pleased with my experience. Clean rest rooms, and waiting area. Staff came out and told me when my car wo friendly staff, work was done on time. Very pleased with my experience. Clean rest rooms, and waiting area. Staff came out and told me when my car would be ready. More
by BKTURNER1029
Verified CustomerEmployees Worked With
Scott Wolfe
April 25, 2018
Everything was great! Great service. Quick, efficient and friendly service from everyone! Sean Haas is the best. He listens and respects what I am looking for. No pressure Great service. Quick, efficient and friendly service from everyone! Sean Haas is the best. He listens and respects what I am looking for. No pressure or the sterotypical salesman service. I recommend Bob Fernando to everyone. My family have been customers for years. The only dealership I will go to. More
by Bethany
Employees Worked With
April 20, 2018
Great my Lincoln was looked at and repaired properly and on time It need new rear shocks which was the reason for rattle coming from the trunck my Lincoln was looked at and repaired properly and on time It need new rear shocks which was the reason for rattle coming from the trunck More
by BOBTEC14
Employees Worked With
Nicholas Michalski, Keith Pollifrone
April 18, 2018
Inspection, oil change, and tire rotation. The staff were friendly, knowledgeable and efficient. They were ready for my car at my scheduled time and had all of the work done in a very timely m The staff were friendly, knowledgeable and efficient. They were ready for my car at my scheduled time and had all of the work done in a very timely manner. More
by MEDECRAPIO
Employees Worked With
Pat McCafferty
April 18, 2018
Great place!! I have purchased 3 new vehicles thru the years. Always give great service !! Answers all concerns or questions quickly. Oil changes can be scheduled I have purchased 3 new vehicles thru the years. Always give great service !! Answers all concerns or questions quickly. Oil changes can be scheduled for Saturday’s !! More
by CRICKET0
April 12, 2018
Great customer service!! Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreci Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreciated all of your extra help Thanks More
by BURNSJM
April 12, 2018
Inspection and oil change Scheduling was easy and the gentleman assisting me was pleasant and very helpful. He immediately made arrangements for a loaner car. I received a cal Scheduling was easy and the gentleman assisting me was pleasant and very helpful. He immediately made arrangements for a loaner car. I received a call telling me that the job was complete and the cost for the service. The clerical staff was friendly and even assisted in putting my key fob back on my ring. More
by JOANN.KINCADE
April 10, 2018
Our experience has been very good For many years you have been there for us as a car dealer for my wife and I also for the First Born Apostolic Faith Church Of GOD. Where I am th For many years you have been there for us as a car dealer for my wife and I also for the First Born Apostolic Faith Church Of GOD. Where I am the Pastor. More
by CLINT.ROBERTS1
Employees Worked With
April 10, 2018
Previous experiences not very pleasent. Some seem to be prejudiced toward certain people thus lacking trust. Always had to prepay for parts, then spend hours getting work done. Not happy Some seem to be prejudiced toward certain people thus lacking trust. Always had to prepay for parts, then spend hours getting work done. Not happy More
by joipree
Employees Worked With
Arlen Bird
April 10, 2018
Great sales and service at Bob Ferrando Ford Purchased new tires which were price matched from Firestone at a very low price. Given loaner car. Special thank you to Lori the cashier who set me Purchased new tires which were price matched from Firestone at a very low price. Given loaner car. Special thank you to Lori the cashier who set me up with Ford Credit Card and submitted all rebates upon my arrival. Great service. Thank you again to the service department. More
by DGPARKS
Employees Worked With
Cashier Lori, Pat McCafferty
