Bob Ferrando Ford

Friendly staff I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new a I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new automobile More

Good car buying experience! I've never dealt with this dealership before but have always heard good comments. Now I know why. Our salesman, Todd worked his butt off to make a de I've never dealt with this dealership before but have always heard good comments. Now I know why. Our salesman, Todd worked his butt off to make a deal with us. .I think sometimes I drive a hard deal but Todd had incredible patience and we eventually closed a deal. I truly believe I would never have bought anywhere else. All my friends and relatives will hear about this dealership! More

Wonderful experience ,we now have 2 cars from here, love the service, very pleasant all around, and we were given many options. thank you, and would recommend to others ,we now have 2 cars from here, love the service, very pleasant all around, and we were given many options. thank you, and would recommend to others More

Sync system failure on mkx. Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to ca Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to call me in to get fixed. More

Bought new car I put money down the week before, and had an overall $5,000.00 down payment. When I called to set up pick up, I was disappointed because it was not re I put money down the week before, and had an overall $5,000.00 down payment. When I called to set up pick up, I was disappointed because it was not ready. I figured it would have been prepped after a week. The paperwork process went smoothly. Taylor was especially helpful and answered all of my questions with expertise. The gentleman who explained the extended warranty options was very patient and knowledgeable. More

Service rating Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or trie Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or tried to find the answer if they didn’t know. More

Exceeded Expectations Service department always go above and beyond. This visit was no different - John went out of his way to take care of me and make sure that I took adv Service department always go above and beyond. This visit was no different - John went out of his way to take care of me and make sure that I took advantage of my last free service/maintenance associated with my lease. More

The best ever! The service department is the best. I woul love to look at other makes and models but can't as I would loose this service from people who care! The service department is the best. I woul love to look at other makes and models but can't as I would loose this service from people who care! More

Good as usual. There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner More

Respectful I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive c I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive cars, but I don’t know much about them. I have never felt dumb or looked down upon when describing my automotive problems More