Bob Ferrando Ford

Fantastic as always I gave the rating I gave because Arlin in service is the best, as is the whole service department, but Arlin us the only reason I still come to the de I gave the rating I gave because Arlin in service is the best, as is the whole service department, but Arlin us the only reason I still come to the dealership. The service department is knowledgable, friendly and cares about the customer. Your finance and general managers should take a lesson from the service department. More

Service Dept friendly & efficienr Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos f Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos from Ferrando Ford and are happy with each experience. More

Routine lease service. Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confid Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confident with their level of experience and ability to keep our vehicles safe for our family. More

October Inspection Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up t Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up the great job! More

Wonderful Service Unlike many automobile dealerships, there was NO pressure to buy anything. Todd, our salesman was super nice very accommodating to all my requests to Unlike many automobile dealerships, there was NO pressure to buy anything. Todd, our salesman was super nice very accommodating to all my requests to drive different vehicles and he answered EVERY question I had. In the end i felt confident that we were treated fairly & received a good deal on my choice. Thank you More

outstanding Doug is kind, generous with his time and patience, and very courteous every time I call service or stop in. I leave smiling and knowing that my busin Doug is kind, generous with his time and patience, and very courteous every time I call service or stop in. I leave smiling and knowing that my business is much appreciated More

A1 Service Always seem to solve the problem the first time and are very cordial and knowledgeable in doing so. Not an unpleasant experience to need servioce wor Always seem to solve the problem the first time and are very cordial and knowledgeable in doing so. Not an unpleasant experience to need servioce work !! More

Great service Great staff And service personnel always willing to listen and update the status of the repairs working being worked on Great place to purchase ca Great staff And service personnel always willing to listen and update the status of the repairs working being worked on Great place to purchase car as well More

Excellent I love this dealership. No nonsense. Very knowledgeable people starting at being welcomed. There was also a great selection of the vehicle that I was I love this dealership. No nonsense. Very knowledgeable people starting at being welcomed. There was also a great selection of the vehicle that I was interested in. I would recommend Terry to anybody. More

Insurance claim I took my car in to check my air conditioning and found out there was a hole in it! They asked me to check with my auto insurance company to see if i I took my car in to check my air conditioning and found out there was a hole in it! They asked me to check with my auto insurance company to see if it was covered. To my surprise it was and I only had to pay my deductible. They ordered the parts the same day and gave me a loaner and my car was ready in two days. Thanks again for the quick turnaround. More