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Bob Ferrando Ford
Girard, PA
2,051 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,051 reviews
January 11, 2019
Not like my last couple of visits Seems like I was being undermined when I dropped myself car off. Next, All these unexpected charges came up when I went to get my car, and they weren’ Seems like I was being undermined when I dropped myself car off. Next, All these unexpected charges came up when I went to get my car, and they weren’t discussed when I dropped it off. Extra work was done to my car and I wasn’t notified about it. To add to that one charge was told to me over the phone and I was presented with something completely different at the time of pickup with no breakdown on the receipt. I feel like I’ve been scammed last time I was here. Service is very good at what they do but don’t pull stuff like this. It just isn’t right. Also, please be more friendly to your customers. More
by Person
Verified CustomerEmployees Worked With
Doug
January 10, 2019
great service, very professional Service department is very professional, quick, friendly, service. In and out in a few minutes I would recommend this service department to anyone. Service department is very professional, quick, friendly, service. In and out in a few minutes I would recommend this service department to anyone. Thank you More
by JULIEG0
Employees Worked With
January 09, 2019
They were Great! They made my vehicle purchase seamless and a thoroughly enjoyable experience. They went the extra mile to accommodate me and work through sticking poi They made my vehicle purchase seamless and a thoroughly enjoyable experience. They went the extra mile to accommodate me and work through sticking points. Everyone did a fantastic job from start to finish. Thanks again! More
by kevin.becker
Employees Worked With
January 08, 2019
Upgraded to new lease great experience. Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right vehicle for me. More
by JULIEG0
January 07, 2019
service I called got a appointment next week for state inspection and oil and filter . it was fast and the coffee was good only had time for 2 cups lol I called got a appointment next week for state inspection and oil and filter . it was fast and the coffee was good only had time for 2 cups lol More
by MLYNN1
January 07, 2019
oil change- ferrando has always been very accomodating when i need to schedule service. They are quick to get me in and there are never any hassles or surprises. ferrando has always been very accomodating when i need to schedule service. They are quick to get me in and there are never any hassles or surprises. also, anthony needs a raise. thanks- Matt More
by mbarr101
Employees Worked With
January 07, 2019
service on edge very pleased with all employees. happy with work done. i would recommend bob ferrando ford to friends and relatives for auto or truck purchases.when very pleased with all employees. happy with work done. i would recommend bob ferrando ford to friends and relatives for auto or truck purchases.when asked by anyone. More
by MAXWAY
Employees Worked With
service desk do not remember names, Pat McCafferty
January 07, 2019
Good service Did a good job replacing brakes, a little longer than quotes but not bad service. I would recommend them for service on any Ford vehicles Did a good job replacing brakes, a little longer than quotes but not bad service. I would recommend them for service on any Ford vehicles More
by Joeshmo
Employees Worked With
January 03, 2019
Super Guarantee satisfaction, very caring to fit your needs, and assist you, no pressure. It’s the right place to buy. They have called to see if there’s an Guarantee satisfaction, very caring to fit your needs, and assist you, no pressure. It’s the right place to buy. They have called to see if there’s anything they can help, with our 2018 Edge More
by GCKIDDER
January 01, 2019
Great experience. I worked with The salesman Pat. Very nice. Low key. Not pressured. Barb and Stephanie in the office were very efficient which made the transaction eas I worked with The salesman Pat. Very nice. Low key. Not pressured. Barb and Stephanie in the office were very efficient which made the transaction easy. I would recommend Bob Ferrando. More
by Ssaty
Employees Worked With
Barb and Stephanie., Pat McCafferty
