Bob Ferrando Ford

needed pa st inspection Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & was on my way. More

Excellent as always The guys at the desk and ladies in accounting are always so friendly and personable. The ability to get a loaner car is a definite perk also. The guys at the desk and ladies in accounting are always so friendly and personable. The ability to get a loaner car is a definite perk also. More

Great dealership Service was great and very fair costs for my repairs, the repair was explained by Arlen and finished in less time expected, Would reccomend for frien Service was great and very fair costs for my repairs, the repair was explained by Arlen and finished in less time expected, Would reccomend for friendly honest .service More

Always A++++ Never had a bad experience with Ferrando service department.... The people who work there are always helpful, explain what needs to be done and their Never had a bad experience with Ferrando service department.... The people who work there are always helpful, explain what needs to be done and their work is outstanding. In this day and age it's difficult to find a place you can trust ... Now if you'd only move closer to North East I'd give extra stars!! More

Always good service We are always pleased with Arlen and the service.very disappointed to see they took away the senior discount. We have been going ther for years We are always pleased with Arlen and the service.very disappointed to see they took away the senior discount. We have been going ther for years More

Great customer service! The guys are always very helpful and do their best to get me in when it’s convenient for me. The service guys always go above and beyond to make sure The guys are always very helpful and do their best to get me in when it’s convenient for me. The service guys always go above and beyond to make sure my car is safe & sound without charging an arm & leg. More

Ordinary oil change and tire rotation If I wasnt happy with the service department I wouldn’t keep going back. From the initial phone call to check out, every person is the best that can b If I wasnt happy with the service department I wouldn’t keep going back. From the initial phone call to check out, every person is the best that can be and helps me feel confident that I can trust my vehicle being serviced properly. I especially love to deal with Arlen Bird. He deserves special kudos always. More

ERIE AREAS BEST DEALER It is a relief knowing that I can count on a dealership that cares about quality of work for the safety of my family in the work that they do, I can It is a relief knowing that I can count on a dealership that cares about quality of work for the safety of my family in the work that they do, I can leave their knowing that the work performed was done in a professional and competent manner. Whether it be a simple Replacement or four disc brake replacement in at Tono suspension overall I know that Ferrando is mechanics wil whether it be a simple Replacement or four disc brake replacements in a total suspension overall I know that Ferrando‘s mechanics will do a OUTSTANDING job. And I always have the confidence in the staff knowing that the work performed was necessary and that also is a comfort knowing that I would not be taken advantage of for work that is not necessary, and I cannot say enough about the entire staff especially the young lady in that cashier department who goes above and beyond to assist in getting you the best deal possible. And if people say they are completely SATISFIED about the price they’re lying nobody ever is . More

Battery replacement was done quickly I needed a battery replaced in my Escape. They made the appointment for me for that afternoon, then since I couldn't get it started to get it to Bob F I needed a battery replaced in my Escape. They made the appointment for me for that afternoon, then since I couldn't get it started to get it to Bob Ferrando Ford, they we're patient until I finally arrived an hour later. They had it done in half the time they said it would be. Now that's what I call good service for that day. Then to top it off, my bill come to just over a dollar more than what cash I had, and the kind woman took a couple dollars off my bill so I wouldn't have to write a check for that small amount. Nice service dept to work with. More

Always a pleasure to do business with Service is always expedient with explanations and fair costs. Quick turn around and people willing to listen makes dealing with the service department Service is always expedient with explanations and fair costs. Quick turn around and people willing to listen makes dealing with the service department easy and enjoyable. More