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Bob Ferrando Ford
Girard, PA
1,995 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,995 reviews
January 16, 2019
Always awesome The staff at Fernando is always friendly and helpful from the receptionist through the service department. They all try their hardest to give you the The staff at Fernando is always friendly and helpful from the receptionist through the service department. They all try their hardest to give you the vehicle that is going to be the best for you and one you can afford. I have been getting cars from Fernando since 1992 through Pat McCafferty. I have always been very satisfied. More
by Kmassello
Verified Customer
January 16, 2019
Easy and no hassles Sean Haas did an amazing job was informative and proactive in getting us the best deal. Jake did an awesome job helpin with the technology Sean Haas did an amazing job was informative and proactive in getting us the best deal. Jake did an awesome job helpin with the technology More
by Cars4
January 15, 2019
Perfect car I found my perfect car and the lease payment I wanted . So excited for my 2019 fusion hybrid and the new engineering . Would recommend this lease deal I found my perfect car and the lease payment I wanted . So excited for my 2019 fusion hybrid and the new engineering . Would recommend this lease deal ! More
by INDYCGAL
January 15, 2019
Used car purchase Bought a used car. Car was in nice shape and could tell it was well maintained. the deal went smoothly. I am very satisfied with the purchase Bought a used car. Car was in nice shape and could tell it was well maintained. the deal went smoothly. I am very satisfied with the purchase More
by Tej46
Employees Worked With
Ken Sauer
January 11, 2019
Not like my last couple of visits Seems like I was being undermined when I dropped myself car off. Next, All these unexpected charges came up when I went to get my car, and they weren’ Seems like I was being undermined when I dropped myself car off. Next, All these unexpected charges came up when I went to get my car, and they weren’t discussed when I dropped it off. Extra work was done to my car and I wasn’t notified about it. To add to that one charge was told to me over the phone and I was presented with something completely different at the time of pickup with no breakdown on the receipt. I feel like I’ve been scammed last time I was here. Service is very good at what they do but don’t pull stuff like this. It just isn’t right. Also, please be more friendly to your customers. More
by Person
Employees Worked With
Doug
January 10, 2019
great service, very professional Service department is very professional, quick, friendly, service. In and out in a few minutes I would recommend this service department to anyone. Service department is very professional, quick, friendly, service. In and out in a few minutes I would recommend this service department to anyone. Thank you More
by JULIEG0
Employees Worked With
January 09, 2019
They were Great! They made my vehicle purchase seamless and a thoroughly enjoyable experience. They went the extra mile to accommodate me and work through sticking poi They made my vehicle purchase seamless and a thoroughly enjoyable experience. They went the extra mile to accommodate me and work through sticking points. Everyone did a fantastic job from start to finish. Thanks again! More
by kevin.becker
Employees Worked With
January 08, 2019
Upgraded to new lease great experience. Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right vehicle for me. More
by JULIEG0
January 07, 2019
service on edge very pleased with all employees. happy with work done. i would recommend bob ferrando ford to friends and relatives for auto or truck purchases.when very pleased with all employees. happy with work done. i would recommend bob ferrando ford to friends and relatives for auto or truck purchases.when asked by anyone. More
by MAXWAY
Employees Worked With
service desk do not remember names, Pat McCafferty
January 07, 2019
Good service Did a good job replacing brakes, a little longer than quotes but not bad service. I would recommend them for service on any Ford vehicles Did a good job replacing brakes, a little longer than quotes but not bad service. I would recommend them for service on any Ford vehicles More
by Joeshmo
Employees Worked With
