Bob Ferrando Ford

Great sales and service always! Always great service and great sales Shawn Haas and Arlen in service are the best! Never let us down for 25 years and counting!!!! Thumbs up! Always great service and great sales Shawn Haas and Arlen in service are the best! Never let us down for 25 years and counting!!!! Thumbs up! More

Good folks We have been using this dealership for years for all of our company sponsored vehicles and have had nothing but perfection from these folks. Would rec We have been using this dealership for years for all of our company sponsored vehicles and have had nothing but perfection from these folks. Would recommend to anybody. More

Oil change It was nice, and expensive, but it was a necessary maintenance service(5000 miles) The staff was very courteous and friendly. The waiting room was ni It was nice, and expensive, but it was a necessary maintenance service(5000 miles) The staff was very courteous and friendly. The waiting room was nice. More

Service Patrick Mccafferty is one of the best salesman ever. We have been buying our cars from him for over 15 years. I’ve recommended him to many of our frie Patrick Mccafferty is one of the best salesman ever. We have been buying our cars from him for over 15 years. I’ve recommended him to many of our friends. More

2014 Ford Escape Purchase Scott was just Great! Very Intelligent and Courteous. Made Our experience a very Satisfied and Happy one. Got us a Great Deal on our SUV. We made the Scott was just Great! Very Intelligent and Courteous. Made Our experience a very Satisfied and Happy one. Got us a Great Deal on our SUV. We made the Right Choice by coming to Bob Fernando Ford! Beautiful Vehicle, at a Wonderful Price. They Really treat you Right! I Highly Recommend to Shop here First! 5 Stars from US. And Yhank You to Everyone Involved. More

New car purchase Got a decent deal on a CPO vehicle. Everything went smoothly with the delivery and financing. This is the second vehicle I've purchased from this deal Got a decent deal on a CPO vehicle. Everything went smoothly with the delivery and financing. This is the second vehicle I've purchased from this dealer. A more pleasant experience than I've had with other dealers in this area. More

Customer Todd Kroh is an asset to your company! He was beyond helpful. I’m not a fan of car shopping and he made it a positive experience. Todd Kroh is an asset to your company! He was beyond helpful. I’m not a fan of car shopping and he made it a positive experience. More

work on my f150 Fix my four wheel drive and fix doors from Freezing ,would use their service again got Parts quickly and able to use a loner vehicle Fix my four wheel drive and fix doors from Freezing ,would use their service again got Parts quickly and able to use a loner vehicle More

Paint on 2016 Expedition was peeling off the hood I have been having problems with the paint on this vehicle peeling off around the wheel wells and fender, and Ferrando took photos and sent it to be p I have been having problems with the paint on this vehicle peeling off around the wheel wells and fender, and Ferrando took photos and sent it to be painted. Then noticed that the paint on the rear gate at the bottom was peeling off in large pieces. I check the rest of the vehicle and the hood, under the front of it ,the paint was all bubbled up and peeling, I called Ferrando's and spoke with Arlen the service manager and he had me bring the vehicle in and took photos of the areas the paint was peeling. Ford approved to replace the hood and rear gate. The parts were ordered and the vehicle was repaired. Every time I have any dealings with Fernando's it is a good customer service experience. Arlen always takes great pride and care when dealing with the customers\, which I have experienced myself and have observed this same professionalism toward other customers. My wife and I will always deal with Ferrando's's due to the quality of people they employ like Arlen and John Barney who both helped us with these paint issues on this vehicle. Respectfully Steve and Cheryl Danowski More

Ferrando is the best Ford dealership around Great to deal with friendly took my car for a recall oil change and inspection had it done by 11 am I would recommend Ferrando over champion anyday Great to deal with friendly took my car for a recall oil change and inspection had it done by 11 am I would recommend Ferrando over champion anyday More