Bob Ferrando Ford

Lease truck Shawn Hass Taylor and Jake were all helpful pleasant and extremely knowledgeable! The negotiation process went quickly and we were able to get a few i Shawn Hass Taylor and Jake were all helpful pleasant and extremely knowledgeable! The negotiation process went quickly and we were able to get a few items a included and a few more added at an fair price. Steve in parts also was able to help me with mats for another vehicle and tires for a third vehicle. More

Always great service I take my car here because I want genuine ford service. I am always treated with respect and am confident in all that is done to my car! Very friendly I take my car here because I want genuine ford service. I am always treated with respect and am confident in all that is done to my car! Very friendly staff, too! More

Smooth Thank you for making it so smooth from start to finish. We were given the information of what needed to be done ahead of time. Time to plan for it and Thank you for making it so smooth from start to finish. We were given the information of what needed to be done ahead of time. Time to plan for it and then help all the way through at the time of repair. I worked with Doug all the way through and didn't have to repeat or pretend I knew what was supposed to be done. I also was given a car to drive during the service. Thank you Doug awesome mechanics and thank you Lory in the office .. Thank you Bob Ferrando Ford in Girard, Pa. More

Great service An example of how this dealership works for the customer another customer was waiting for her vehicle for a WORKS the tech can out and informed her th An example of how this dealership works for the customer another customer was waiting for her vehicle for a WORKS the tech can out and informed her that her tires were ALL equally worn and the WORKS would waste money since tires didn’t need rotated. To me that’s REAL CUSTOMER FRIENDLY SERVICE looking out for their customers. I’d give ten stars if possible.???????????????????? More

Excellent and easy It was the easiest experience for us to get a new car for myself. The salesman everyone involved were really helpful and I highly recommend them! Than It was the easiest experience for us to get a new car for myself. The salesman everyone involved were really helpful and I highly recommend them! Thanks for everything! More

amazing! Arlen was fantastic! He was so kind and helpful with returning our leased car. I would highly recommend his service to anyone! Thank you so much for Arlen was fantastic! He was so kind and helpful with returning our leased car. I would highly recommend his service to anyone! Thank you so much for everything! More

Codes on truck anf frozen doors Locks had a kit put on because it was a recall and it seems to have worked -5 degrees and no frozen doors !! Autostart malfunction fixed but had that Locks had a kit put on because it was a recall and it seems to have worked -5 degrees and no frozen doors !! Autostart malfunction fixed but had that feature on the Ford trucks and an oil change all done and fixed More

10,000 mile maintenane My first scheduled maintenance. I was greeted by a friendly face in the service department and the car was taken care of promptly and at reasonable c My first scheduled maintenance. I was greeted by a friendly face in the service department and the car was taken care of promptly and at reasonable cost More

Great job Quick and efficient, a very pleasant experience here. Love how easy it is to lease for my second time. Shawn found me some great incentive deals Quick and efficient, a very pleasant experience here. Love how easy it is to lease for my second time. Shawn found me some great incentive deals More