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Bob Ferrando Ford
Girard, PA
2,093 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,093 reviews
June 26, 2019
Leased an Escape and love it! This was the easiest experience of leasing I have ever had! Everybody was so welcoming and knowledgeable! I was not sure on leasing but Shaun made it This was the easiest experience of leasing I have ever had! Everybody was so welcoming and knowledgeable! I was not sure on leasing but Shaun made it simple and easy. More
by tammy27
Verified Customer
June 24, 2019
Very professional Very pleasant experience. Staff is always professional and friendly. Would recommend to anyone. If I’m car ever has any issues I know i will be in goo Very pleasant experience. Staff is always professional and friendly. Would recommend to anyone. If I’m car ever has any issues I know i will be in good hands. More
by Dave
Employees Worked With
Pat McCafferty
June 20, 2019
Accommodates my schedule I work close by and they always fit me in according to my schedule.Very polite. Vehicle brought back washed.Just paid it off and seems like it's start I work close by and they always fit me in according to my schedule.Very polite. Vehicle brought back washed.Just paid it off and seems like it's starting to need attention. Not service departments issue, just wear and tear. More
by Lizzy96684
June 20, 2019
Great value and customer service. Shawn showed us exactly what we were looking for. We had an excellent experience with the whole team. The paperwork process was nice and easy. All our Shawn showed us exactly what we were looking for. We had an excellent experience with the whole team. The paperwork process was nice and easy. All our questions were answered. More
by JessD
Employees Worked With
June 18, 2019
Service Department Work. Best service Department in Erie County. I would recommend this service Department to all my friends. All good employees to do business with. I will be Best service Department in Erie County. I would recommend this service Department to all my friends. All good employees to do business with. I will be back in the future. More
by ZBUD
Employees Worked With
John at service desk.
June 18, 2019
Annual car inspection Arlen and the service department are always so thorough when inspection or any other problems,,, will identify the problem, come explain to you the pr Arlen and the service department are always so thorough when inspection or any other problems,,, will identify the problem, come explain to you the problem,,, if fixable or not,,, and then they handle the problem. I love Arlen and the rest of the team. Thank you all so much. Have been with Ferrando Ford world since 1992. Well done.👍🏾 More
by cgloverroberts@icloud.com
Employees Worked With
Arlen Bird
June 18, 2019
Shawn is the Best!!! I have highly recommend Shawn several times and will continue to do so! Everyone at the dealership I come in contact with provides white glove service I have highly recommend Shawn several times and will continue to do so! Everyone at the dealership I come in contact with provides white glove service! More
by Chiggins
June 17, 2019
Great place I love this dealership they always do a good job and provide good sales and service for reasonable pricing, my only complaint is that the toilet paper I love this dealership they always do a good job and provide good sales and service for reasonable pricing, my only complaint is that the toilet paper is very thin in the restroom they should buy better quality paper More
by BCHURCH325
Employees Worked With
Scott Wolfe
June 17, 2019
Disappointed We purchased a 2010 Chevy Silverado from you. Todd was very friendly and went above and beyond to get us a good deal. However, when we drove it, the e We purchased a 2010 Chevy Silverado from you. Todd was very friendly and went above and beyond to get us a good deal. However, when we drove it, the engine light was on and power windows weren’t working, we called again and talked to Todd and wanting these problems fixed and was told by Dana they would not fix it, that your not a Chevy dealership, but we could bring truck in and have it paid to get fixed, really, this is unexceptional. We have a 30 day warranty, the engine light is on...I will not be recommending this dealership More
by Jackie
June 17, 2019
Terry Delftt was most helpful in my purchase, of my Lincoln. There were a number of employees that helped me with my purchase. Everyone was friendly. I hope to have a long relationship with Ferrando Ford. Loving There were a number of employees that helped me with my purchase. Everyone was friendly. I hope to have a long relationship with Ferrando Ford. Loving my Lincoln. More
by First buyer...babs66
