Bob Ferrando Ford

Solid, timely service I appreciate the service I receive from Bob Ferrando Ford World. They talk me through the service need and don’t try to convince to buy additional se I appreciate the service I receive from Bob Ferrando Ford World. They talk me through the service need and don’t try to convince to buy additional service I don’t need. During my visit, I was touched by seeing a service writer sitting next to a elderly lady and gently and patiently explaining her service needs. More

2017 ford f-150 Sale of vehicle was made very affordable. Sales team worked hard to bring price down. Vehicle is in excellent condition for being used. Overall ve Sale of vehicle was made very affordable. Sales team worked hard to bring price down. Vehicle is in excellent condition for being used. Overall very good experience. More

Extremely efficient Very pleased with the efficient manner that everything was handled, from the early morning check in, to the speed of getting in the parts I needed and Very pleased with the efficient manner that everything was handled, from the early morning check in, to the speed of getting in the parts I needed and then the super fast installation time! Highly recommend them for parts and service needs on you FoMoCo. More

Great, wonderful, Pat was very cute to deal with Pat really took the time to make sure I understood my new purchase. He really knows the product. Came in on his day off to fit my schedule. T Pat really took the time to make sure I understood my new purchase. He really knows the product. Came in on his day off to fit my schedule. That’s something you don’t see with other dealers. Barb also made my leasing paperwork very easy...... explaining everything thing ,and believe you me I had a lot of oqustions! More

Always great service!! From scheduling, to loaner car, to picking up it was a first class experience! I'm very confident recommending them to my friends and family! From scheduling, to loaner car, to picking up it was a first class experience! I'm very confident recommending them to my friends and family! More

Great Experience We have been customers of Bob Ferrando for many years. Terry Dellft has always been very professional and helpful. We are very pleased with our serv We have been customers of Bob Ferrando for many years. Terry Dellft has always been very professional and helpful. We are very pleased with our service. Paul Dedionisio was also excellent explaining our options and working with us. More

Advisor was rude The advisor was rude when picking up my vehicle I asked about my brake inspection that I asked for which he said was fine which was not written on my The advisor was rude when picking up my vehicle I asked about my brake inspection that I asked for which he said was fine which was not written on my r/o so how do I know it was done ..There was no specs to tell me what my brakes were at the time of the inspection no multipoint inspection showing me how much tire tread I had left on my vehicle.. More

2006 ford crown vic Always wanted a crown Vic. I only had so much to work with. Todd did did a wonderful job working with me to get a vehicle into my price range and a ve Always wanted a crown Vic. I only had so much to work with. Todd did did a wonderful job working with me to get a vehicle into my price range and a vehicle to fit my needs. I will definitely recommend Ferrando to other people looking for a vehicle. Thank you both Todd and Scott More

Service We always have great experience with the service team at Bob Ferrando. They are thorough and explain everything very well. Everyone is friendly and p We always have great experience with the service team at Bob Ferrando. They are thorough and explain everything very well. Everyone is friendly and professional. More

No confirmation of install paperwork Very happy all aspects of service, except they do not give confirmation of work and parts done. How do we know if service has actually been done? Thei Very happy all aspects of service, except they do not give confirmation of work and parts done. How do we know if service has actually been done? Their computer software is archaic- should be able to spit out everything that has ever been done to the car. Should be able to get confirmation of work done, even if the dealer has not be paid by Ford yet. More