Bob Ferrando Ford

Great service! Fast and friendly service in and out before you know it!!They take the time to make sure you know what is going on at all times. Fast and friendly service in and out before you know it!!They take the time to make sure you know what is going on at all times. More

Very pleased Service department has never tried to push any kind of work to be done other than what i had requested. The most honest service dept. i have ever been Service department has never tried to push any kind of work to be done other than what i had requested. The most honest service dept. i have ever been to. That is why i go back More

Great service Just switch to this service department and I am very happy that I did. Up front, quick and friendly. I would recommend for any one who needs work done Just switch to this service department and I am very happy that I did. Up front, quick and friendly. I would recommend for any one who needs work done on their car. More

Service John Barney is the best! My care was having tire issues and between John and the service techs they were able to locate the issue! John Barney is the best! My care was having tire issues and between John and the service techs they were able to locate the issue! More

Inspection Always a class establishment that handles all our needs! Service and accommodations are top notch! Doug and the entire service team always go out of Always a class establishment that handles all our needs! Service and accommodations are top notch! Doug and the entire service team always go out of their way to help! More

I had an absolutely incredible buying experience! All of the Ferrando personnel treated me with professionalism and respect. This was the third vehicle I have purchased at this dealership. I have purc All of the Ferrando personnel treated me with professionalism and respect. This was the third vehicle I have purchased at this dealership. I have purchased all of my vehicles from salesman Patrick McCafferty who has been employed at the dealership for the past 34 years. I am 68 and on the frugal side. Throughout negotiations Patrick and supervisor Dana Greenawalt remained positive and professional even though I was a "challenge." I feel I achieved the the "happy medium" of negotiations. I paid a little more than I would have liked and the dealership received a litttle less than would have liked. I got an absolutely "PHENOMENAL" vehicle (2019 Mustang BULLITT) I couldn't be happier with my vehicle or my buying experience at Bob Ferrando Ford/Lincoln Girard, Pa.. More

Service Had car inspection and some other work done. Service was prompt at appointment time and got the work done in a short amount of time then when I thoug Had car inspection and some other work done. Service was prompt at appointment time and got the work done in a short amount of time then when I thought it would. Everyone was nice and friendly More

Excellent Overall my experience was excellent as they fixed my Mariner which is 9 years old and runs like a new car. They even granted me a loaner since it was Overall my experience was excellent as they fixed my Mariner which is 9 years old and runs like a new car. They even granted me a loaner since it was in the shop for three days. More

Excellent Customer Service I have been a customer for about 15 years. We have always had excellent customer service. The staff is always so pleasant and courteous. The servi I have been a customer for about 15 years. We have always had excellent customer service. The staff is always so pleasant and courteous. The service department gets the repairs done in the allotted time they give you. More

They only fixed two of three items I came in for repair. Two items fixed out of three. My biggest issue is that a new flashlight I put in my car that morning was taken from my car. It was not an expensive i Two items fixed out of three. My biggest issue is that a new flashlight I put in my car that morning was taken from my car. It was not an expensive item but it was given to me as a gift by a sweet child who thought I needed a flashlight that matched my car color. I know now that if I have any repair done there I will remove anything of value and take an inventory of all remaining items left in car. More