Bob Ferrando Ford

Take care of me like I'm family They do there best to explain things and try to make you as comfortable as possible while you wait. Do there best to work with you on the price. They do there best to explain things and try to make you as comfortable as possible while you wait. Do there best to work with you on the price. More

Great Ford Dealership Very personable staff, great customer service. Todd Kroh was a no pressure accommodating sales person. He listened to what we were interested in and Very personable staff, great customer service. Todd Kroh was a no pressure accommodating sales person. He listened to what we were interested in and look for; Unlike another pushy, non- customer focused dealership down the road that was more interested in getting rid of models that were not selling. More

Leased an Escape and love it! This was the easiest experience of leasing I have ever had! Everybody was so welcoming and knowledgeable! I was not sure on leasing but Shaun made it This was the easiest experience of leasing I have ever had! Everybody was so welcoming and knowledgeable! I was not sure on leasing but Shaun made it simple and easy. More

Very professional Very pleasant experience. Staff is always professional and friendly. Would recommend to anyone. If I’m car ever has any issues I know i will be in goo Very pleasant experience. Staff is always professional and friendly. Would recommend to anyone. If I’m car ever has any issues I know i will be in good hands. More

Accommodates my schedule I work close by and they always fit me in according to my schedule.Very polite. Vehicle brought back washed.Just paid it off and seems like it's start I work close by and they always fit me in according to my schedule.Very polite. Vehicle brought back washed.Just paid it off and seems like it's starting to need attention. Not service departments issue, just wear and tear. More

Great value and customer service. Shawn showed us exactly what we were looking for. We had an excellent experience with the whole team. The paperwork process was nice and easy. All our Shawn showed us exactly what we were looking for. We had an excellent experience with the whole team. The paperwork process was nice and easy. All our questions were answered. More

Shawn is the Best!!! I have highly recommend Shawn several times and will continue to do so! Everyone at the dealership I come in contact with provides white glove service I have highly recommend Shawn several times and will continue to do so! Everyone at the dealership I come in contact with provides white glove service! More

Service Department Work. Best service Department in Erie County. I would recommend this service Department to all my friends. All good employees to do business with. I will be Best service Department in Erie County. I would recommend this service Department to all my friends. All good employees to do business with. I will be back in the future. More

Annual car inspection Arlen and the service department are always so thorough when inspection or any other problems,,, will identify the problem, come explain to you the pr Arlen and the service department are always so thorough when inspection or any other problems,,, will identify the problem, come explain to you the problem,,, if fixable or not,,, and then they handle the problem. I love Arlen and the rest of the team. Thank you all so much. Have been with Ferrando Ford world since 1992. Well done.👍🏾 More

Great place I love this dealership they always do a good job and provide good sales and service for reasonable pricing, my only complaint is that the toilet paper I love this dealership they always do a good job and provide good sales and service for reasonable pricing, my only complaint is that the toilet paper is very thin in the restroom they should buy better quality paper More