Bob Ferrando Ford

Excellent pick/up drop off service for State Inspection Easily made arrangements for pick up of my MKC for state insp. Dealer picked up MKC, left a loaner vehicle, and returned my MKC by mid day. Easily made arrangements for pick up of my MKC for state insp. Dealer picked up MKC, left a loaner vehicle, and returned my MKC by mid day. More

Ferrando Ford is our choice for cars and service. Our sales associate continues to work with us to select an appropriate vehicle and price that meets our needs. He is very thorough, in answering que Our sales associate continues to work with us to select an appropriate vehicle and price that meets our needs. He is very thorough, in answering questions and takes time to ensure that our transaction is completed correctly. More

Always satisfied Was due for inspection, but had concern about a noise and they thoroughly checked it out for me.Always accommodate my work schedule. Vehicle is alway Was due for inspection, but had concern about a noise and they thoroughly checked it out for me.Always accommodate my work schedule. Vehicle is always returned washed. More

Good service on new tires. Matched tire prices and appointment went off without a hitch. I will definitely buy tires there again. The cashier was very nice and submitted the tir Matched tire prices and appointment went off without a hitch. I will definitely buy tires there again. The cashier was very nice and submitted the tire rebates for me. More

Great service, as usual. I like a friendly greeting, then great service and out the door in a reasonable amount of time. I get this at Ferrando.every visit. I like a friendly greeting, then great service and out the door in a reasonable amount of time. I get this at Ferrando.every visit. More

Incredible dealership to buy a car and to have it serviced! I have been buying my cars at Ferrando’s for over 30 years. A. Dealership with great people, from the sales staff to the service department. The exc I have been buying my cars at Ferrando’s for over 30 years. A. Dealership with great people, from the sales staff to the service department. The exceptional treatment I get there brings me back every time I need a car! More

Easy service experience. Making the appointment, pick up and delivery and first service check for free are all winners. The staff was friendly and helpful and it was a great e Making the appointment, pick up and delivery and first service check for free are all winners. The staff was friendly and helpful and it was a great experience. More

Who could ask for any thing more? Called 1 week before my appointment and given a few different choices. They did the work I requested and did it in a timely manner. Have always treate Called 1 week before my appointment and given a few different choices. They did the work I requested and did it in a timely manner. Have always treated me right and never pressured me to have unnecessary work. A pleasure. More

Snow Tire Installation Ordered specific snow tires weeks ahead. When got there, they didn't know what kind I wanted. Was going to use Ford Credit-was denied even though cred Ordered specific snow tires weeks ahead. When got there, they didn't know what kind I wanted. Was going to use Ford Credit-was denied even though credit score rating is 802. Had to pay full amount. Would have bought same tires elsewhere, for much less, if had known would be denied credit. My car payment with Ford credit is paid ahead. I got a bill for $0.00 due this month, because I always pay ahead. It doesn't seem like good business to deny credit when I have leased 3 cars and bought one and never missed a payment and even paid extra on my current vehicle. I was very disappointed due to this situation. More

They went above and beyond our expectations They were very accommodating and did a fast turnaround on our Lincoln MKZ. They also washed the car and it looked great when we picked it up. They were very accommodating and did a fast turnaround on our Lincoln MKZ. They also washed the car and it looked great when we picked it up. More