Bob Ferrando Ford

Fixed the issue in a short time and had us back on the road. The service department is top notch. I would recommend them to everyone!! road. The service department is top notch. I would recommend them to everyone!! More

From the day I stepped into this dealership I felt as though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to serv though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to service best there is Ford should be proud to such dedicated employees. More

As usual, they did an excellent job. Had me in and out in less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. More

Service was great. All service was completed in a timely manner, service department personnel very courteous and most importantly, was done correctly with no unanswered issues. manner, service department personnel very courteous and most importantly, was done correctly with no unanswered issues. More

Poor customer service Bought a used suv from Todd with a bad fob and was told that would cost around 200 dollars to replace. He would not call me back. Took it to another f Bought a used suv from Todd with a bad fob and was told that would cost around 200 dollars to replace. He would not call me back. Took it to another ford dealer, they reprogrammed the fob for 50 bucks. Big dealer no help. Small dealer Godfrey ford in Greenville very helpful. More

Didn’t buy my brand new Ford truck there because they Didn’t buy my brand new Ford truck there because they didn’t get back to be in person when I visited several times. To be fair Champion Ford was als Didn’t buy my brand new Ford truck there because they didn’t get back to be in person when I visited several times. To be fair Champion Ford was also not a pleasant buying experience where I didn’t buy my Ford. I have to take the Ford somewhere for service and I rather deal with Bob Ferando who did a good job than Champion Ford More

Great experience!!! I will not buy a truck from another dealership!! Shawn and Jesse were just amazing to work with and both made it a great experience. Thank you!! dealership!! Shawn and Jesse were just amazing to work with and both made it a great experience. Thank you!! More

It seems service was not as proactive as I thought they should have been. Tire pressure settings were extremely too high but more importantly not the same. I had to ask when my part would be in to find o should have been. Tire pressure settings were extremely too high but more importantly not the same. I had to ask when my part would be in to find out it was already there. I bought this used and the front end shakes. I was told cold out of round tires. Service said they were cupped and would need replaced to fix issue. Out of my pocket. More

Prompt service and friendly personnel. Garage was clean and neat. They were able to perform additional service that wasn’t scheduled before I arrived. Clear explanation on repairs made. and neat. They were able to perform additional service that wasn’t scheduled before I arrived. Clear explanation on repairs made. More

Bob Ferrando Ford is a great dealership to deal with. All of the salesman were very knowledgeable and helpful when we were trying to make a car decision. I would recommend them to anyone looking for a used o of the salesman were very knowledgeable and helpful when we were trying to make a car decision. I would recommend them to anyone looking for a used or new car! decision. I would recommend them to anyone looking for a used or new car! More