Bob Ferrando Ford

I needed my car inspected, oil change and tire rotation. Ended up also needing front brakes. I was given the bad news gently, along with a cost breakdown. I approved the work. It was done quickly (while I d Ended up also needing front brakes. I was given the bad news gently, along with a cost breakdown. I approved the work. It was done quickly (while I drank coffee and watched CNN in the waiting room) and expertly. Very pleased. More

I have purchased several vehicles from Ferrando and the service department is superior.Always accommodates my schedule and are very polite. Had a loaner this past time and appreciated not having to come ba service department is superior.Always accommodates my schedule and are very polite. Had a loaner this past time and appreciated not having to come back. More

i have purchased over twenty five vehicles from ferrando ford lincoln sales inc. my purchase experience has always been excellent. they treat me like family. ford lincoln sales inc. my purchase experience has always been excellent. they treat me like family. More

Allways good service on my 2015 Lincoln and fair pricing...second Lincoln purchased at Ferrando ford. Good sales team and service tram....... Dennis Detore ...erie pricing...second Lincoln purchased at Ferrando ford. Good sales team and service tram....... Dennis Detore ...erie More

Love our sales guy Shawn Haas bought many vehicles from him. Service dept usually real good but Not this time. Took our 2014 Jag in for inspection. Told we need brakes, hey no problem go ahead and do it. P him. Service dept usually real good but Not this time. Took our 2014 Jag in for inspection. Told we need brakes, hey no problem go ahead and do it. Picked up car as service was closing, paid the bill, went to my car to leave and the warning light, specifically check brakes worn pads light was on. I saw service mgr leaving and rolled my window down and asked him to clear the message, he said dude that did service had left and he wasn’t sure how to clear it. So he sent me a link to do it myself, and said if it didn’t work I’d have to take it to a Jag dealer. No where near me. So it hasn’t worked. I bought the car and was told that Ferrando could service it no problem. There’s a problem. Still have warning message every time I get in car. No follow up from dealer service, just told to fix it myself. More

The staff is always kind and helpful. They do a great job. This service visit was exceptional. I had set up to wait for an oil change, but because of an unforeseen incident I needed a loaner that I hadn’ job. This service visit was exceptional. I had set up to wait for an oil change, but because of an unforeseen incident I needed a loaner that I hadn’t planned on. They went above and beyond and lined it up. Thanks to John Barney for his help in getting me in and out quickly. More

Service department was great as usual. Called twice to get my bed liner installed and can’t even get a return call after leaving messages/my phone number. Poor service, not sure I’ll be leasing again here get my bed liner installed and can’t even get a return call after leaving messages/my phone number. Poor service, not sure I’ll be leasing again here after leasing/buying 7 vehicles in last 20 years More

The service manger was great with customer service. He explained the the solution to my problem and how they were going to fix it. The xxx. Service manager made sure he told me I was wrong for following explained the the solution to my problem and how they were going to fix it. The xxx. Service manager made sure he told me I was wrong for following my service manual. It was really irritating. More

Thank you again to a great service team! Thank you for making everything like new again! I Love my Ford Sho ❤️ I couldn't be happier! making everything like new again! I Love my Ford Sho ❤️ I couldn't be happier! More

Great service - always take my vehicles there .and have great service every time . Charges are explained and simple to understand . Would recommend to all family and friends great service every time . Charges are explained and simple to understand . Would recommend to all family and friends More