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Bob Ferrando Ford

Girard, PA

4.7
2,100 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,100 reviews

March 17, 2021

Great customer service. Friendly accommodation are wonderful and quality of service is above average. I would recommend bob Fernando to any and all ford owners. More

by LSLUPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 15, 2021

Called on Wednesday for an oil change and tire rotation. I also needed a turn single light replaced. Arlen got me in Saturday morning first thing to fit my schedule. Service was fast, friendly and info More

by punter3013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

They showed me exactly which parts in my car that needed replaced and explained everything throughly. They were very nice and even showed me pictures after to see all the work done. More

by Sareedy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 10, 2021

I’m not happy on their dealing service because they told me they wanna give me 3 times oil change free service for used car but they give me only 3 times so I’m not happy with their deal More

by Santi Acharya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Greaves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 04, 2021 -

Bob Ferrando Ford responded

I do see when you took delivery you were provided the 3 free oil changes you were told about. Maybe I am reading this wrong so please give us a call 814-774-5678 ask for the General Manager. Thank you

March 09, 2021

Always honest and great to deal with! Reputable service department and trustworthy sales staff provide a well-rounded, automotive sales and service experience which will maintain our loyalty as a customer. More

by cmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 08, 2021

Great service and friendly personnel. Took the car in right on time and completed the work without issue. Answered all my questions. Great place to take your vehicle. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
March 03, 2021

We had our truck in for an oil change. The service was done in a quick and efficient manner. Everyone was courteous and friendly. The service department was clean. We are pleased to do business at Bob Fer More

by Kozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 03, 2021

For a complicated diagnostic job the service department did a great job determining the issue. Would not trust just anyone to deal with the electrical and computer work needed. More

by JR556
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 02, 2021

Very happy with our purchase. Terry called us when a vehicle came in that fit what we were looking for. I would definitely recommend Ferrando to anyone More

by Viki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Whether it’s Finance, Sales or service, like this visit, the friendly staff treats you like family and do a superb job. Ferrando Ford and it’s people are “Simply the Best!” More

by BStefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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