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Bob Ferrando Ford

Girard, PA

4.7
2,038 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,038 reviews

January 22, 2025

Thay do good work and thay take care of there customers ill keep going back to them for my car. More

by rickrondeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

They did a great job completing my recalls on my 2022 maverick in a timely manner! More

by bhomansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Really like this service department. I’m never in there for more than an hour. More

by bbeamish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Very helpful staff from sales to finance Finance rep was outstanding Sales team was great More

by Karao
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

We've bought 2 vehicles from this dealer and are very happy with both sales people . More

by walletswalleye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kroh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was very thankful that the flat tire could be repaired at a reasonable charge. All of the 3 other tires were also low. Now I have good AWD traction back! More

by Bonnie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Wouldn’t even help with replacing the defective seatbelt Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our More

by miller.allen0440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Bob Ferrando Ford responded

We are sorry to hear that you will no longer come to the dealership over your seatbelt issue. As we let you know before we submitted your warranty claim to Ford, animal damage (dog) is not covered under a vehicle warranty. When you brought the vehicle back for us to look at the four out of five chewed-up seatbelts we also noticed the area behind your back seat and the very chewed up items including a storage area protector. As we let you know, this type of damage is normally covered under your vehicles comprehensive policy as rodent damage is. As we suggested, you can talk to you insurance company and let the adjuster give you his opinion on what happened. We are sorry we are losing you as a customer due to an easy insurance fix and your dog. We appreciate you and your business and hope this changes.

January 11, 2025

I have been dealing with this dealership for over 30 years and another 25 before that my father dealt with this dealership. We are a Ford family. I personally have purchased 4 new vehicles over the year More

by drpaul7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very friendly and knowledgeable did work on time. It’s my go to place for my escape More

by GOTOMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Everyone is always Kind and accommodating. Always my first pick for a dealership in Erie county! More

by cahristine87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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