Bob Brown Chevrolet

I received a call out of the blue from Joe (Cupcake) Koebke who I later found out was the GSM. He stated I was #2 on the list to order a 2022 C8. He explained that the salesman whom I had talked with to Koebke who I later found out was the GSM. He stated I was #2 on the list to order a 2022 C8. He explained that the salesman whom I had talked with to get on their list was no longer with them & wanted to know if I was still interested in purchasing. I thought that was pretty impressive in house communication for a dealership. Especially as I have learned to always start communicating with the GSM when trying to purchase a new car & it's pretty unusual for GSM's to be making follow up calls for salesmen. My hat is off to Joe for this whole buying experience!!!!!!! The dealership has a good one in Joe. I ask Joe if they were going to be able to get the GTLM Special Edition Championship C8R cars & he said they could order them if he received enough allocations so I asked him to let me know when he found out about his allocations & I would order one if he could get me an allocation. The following Tuesday Joe called me back & said he had gotten 3 allocations late Monday & I could have an allocation & order a C8R while on the phone with him. To say the least I was very ecstatic about doing so. It only took a few minutes to get the order processed and input into Chevrolets order desk. The Saturday after I ordered the car I got to thinking about trading in my 2021 C8 Z51 & emailed Joe asking if he would be interested in taking my current C8 as a trade in & he said yes they would and asked me to call him so I did just that and we were able to come together on the trade in as easily as ordering the car. I made the trip to Des Moines from my home in Texas on Wednesday morning and delivered my C8 to the Used Car facility. Everybody over there were friendly & helpful & they got all the paperwork done in a very timely manner. They took me to the airport & the young man that drove me there was very pleasant & bright. We had a very friendly spirited conversation about Corvettes in general. Everything was handled so timely I was able to exchange my 325pm departure flight to the 1145am flight & I got back to my house slightly before I would have originally departed. This has been the best New Car buying experience I have ever had & the car on order is going to be my 15th Corvette owned. Many Thanks to everyone concerned!!!!!!!!!!!!! Jon More

The process with Bob Brown and Chris Coleman, it's representative, was a horrible experience. It was worse than actually GOING to the lot and trying to buy the car outright. I used CarGurus to send representative, was a horrible experience. It was worse than actually GOING to the lot and trying to buy the car outright. I used CarGurus to send an email and Chris replied later that day. I responded to his email to ask him a few additional questions; he did not reply. I waited two days then went to the Bob Brown website, clicked the "Contact Us" email and sent the same questions with a header that said "Please forward to Chris Coleman"; he did not reply. The next day, I then found Chris' personal sales email and asked him the questions AGAIN; he did not reply. I then went BACK to CarGurus and submitted the additional questions via the website. Chris replied but did not answer ANY of my questions. I then waited two more days...found the same exact car, with better options, a moon-roof, a better color, a warranty, and free delivery from 3 hours away...for only $400 more. Within a few hours, the salesman Luke Newlan of Shottenkirk answered ALL my questions, handled all of my paperwork, and even answered my email two hours AFTER leaving for the day. Bob Brown? Seven days and I can't get an additional question answered. Shottenkirk? In a few hours, everything was answered, the contract was signed, and my car is shipped from 3 hours away for free. More

Fast,friendly,service , great quality pre owned vehicles , backed by 30 day 1,000 mile warrenty, had issues and made a claim no hassle fixed the issues no problem, thanks big shout out to bob brown chevrole , backed by 30 day 1,000 mile warrenty, had issues and made a claim no hassle fixed the issues no problem, thanks big shout out to bob brown chevrolet and the team, will be back for future purchases and do recommend buying quality used auto from these guys ! More

Eddie was helpful and made car buying easy. Explained everything to us and was very helpful. Billie in financing was a pleasure to work with. She was very friendly. everything to us and was very helpful. Billie in financing was a pleasure to work with. She was very friendly. More

Bought a 2012 Chevrolet 2500 only to get it home and Bought a 2012 Chevrolet 2500 only to get it home and wanted to take the new ugly fender flares off,..rust. Of course ygey said they didnt put em on, Bought a 2012 Chevrolet 2500 only to get it home and wanted to take the new ugly fender flares off,..rust. Of course ygey said they didnt put em on,..I dont believe them,..I would expect from anyone else but they got me! More

John in the used car department was amazing. He kept me up to date on the status of my truck and worked to get me a better interest rate than I had planned up to date on the status of my truck and worked to get me a better interest rate than I had planned More

Patrick Crane did an awesome job with Helping find the right car , also his service was very good . I haven’t had such good help from any other dealer ship. Thank you lots . right car , also his service was very good . I haven’t had such good help from any other dealer ship. Thank you lots . More

Excellent experience, Sales staff, Pat, helped me get the right vehicle, Rest of experience was also quite good. I will recommend others to this dealership. right vehicle, Rest of experience was also quite good. I will recommend others to this dealership. More

This is our 2nd vehicle bought at Bob Browns. Great salesman. And I love my suburban! I would recommend this dealership to all my friends salesman. And I love my suburban! I would recommend this dealership to all my friends More

Fabulous transaction. I went in not knowing what I wanted and came out with the perfect vehicle. The salesperson was patient, knowledgeable, and extremely polite the entire time. Highly reccommend! wanted and came out with the perfect vehicle. The salesperson was patient, knowledgeable, and extremely polite the entire time. Highly reccommend! More