
Bob Brown Chevrolet
Des Moines, IA
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132 Reviews of Bob Brown Chevrolet
Horrible dealership. The sales lie. I bought multiple cars from them in the last 4yrs. From the same salesman even. He turned yellow on me. Ignoring my offer on a truck. The sales lie. I bought multiple cars from them in the last 4yrs. From the same salesman even. He turned yellow on me. Ignoring my offer on a truck. Playing stupid and wanting me to call or stop in. I made my offer on line. I put my offer in at the beginning of the week. On Friday he told me the truck SOLD. Then on Monday I look on line and the truck is there still. Later that afternoon I looked again to see if it was still on line. They dropped the price of the truck that afternoon! That tells me the truck is still there!...Maybe a little consideration for a "Repeat" customer? I bought 3 vehicles from them in 4yrs!!! Talked my brother into buying one there also! Pretty cheap blow Logan! More
The customer service was overall horrible. They wanted us to sign paperwork on the vehicle before seeing it and we had to wait 1 1/2 hrs when we had a scheduled time to come and see it. Everyt They wanted us to sign paperwork on the vehicle before seeing it and we had to wait 1 1/2 hrs when we had a scheduled time to come and see it. Everything was rushed and they couldn't even offer water or coffee to us. I felt since I was buying used, I wasn't good enough. They said they would follow up with us after we bought it and haven't heard from them since then. For a Chevrolet Dealer, we will not be going back to buy from them again. More
Reached out about a vehicle. Got a phone call the next day. Filled out the application information and no one reached back out to me or even responded to my communications. They Got a phone call the next day. Filled out the application information and no one reached back out to me or even responded to my communications. They also did a hard inquiry on my credit. Ended up buying the same vehicle I was interested in for better price with a Mazda Woodhouse Dealership. More
We worked with Jason Sheeley and Joe Myers and it was amazing! They went above and beyond to help my daughter get the car she needed. Jason stayed with us through the whole process and made sure we under amazing! They went above and beyond to help my daughter get the car she needed. Jason stayed with us through the whole process and made sure we understood everything. Jason even worked with my daughter to help her set up the hands free application. I would highly recommend Jason Sheeley to anyone looking to purchase a vehicle from Bob Brown Chevrolet! More
Pat Crane in sales is phenomenal. We have now bought 4 cars with his assistance. He not only helps get you into the car you want, but truly cares about the service piece as well. That We have now bought 4 cars with his assistance. He not only helps get you into the car you want, but truly cares about the service piece as well. That is not something you see as much today, rather just pushing to make a sale. I cant say enough good things about him, and the experiences we have had as a whole at bob brown. More
I purchased a pre-opened vehicle in March 2022. Brian Mennen was extremely helpful, courteous and went out of his way to find a vehicle that fit my budget and needed features. I would highly recomm Brian Mennen was extremely helpful, courteous and went out of his way to find a vehicle that fit my budget and needed features. I would highly recommend working with Brian Mennen when purchasing a vehicle. More
I had a great experience from the start with logan. finished with excellent service from Joe in finance. If you want a no hassle no nonsense car shopping experience run on down to Bob Brown Chevy. finished with excellent service from Joe in finance. If you want a no hassle no nonsense car shopping experience run on down to Bob Brown Chevy. More
Had some issues with my car that needed to be fixed. Came in and Sanin was absolutely fantastic! He was so thorough on his explanation on what needed to be done. He was very friendly and simply made it Came in and Sanin was absolutely fantastic! He was so thorough on his explanation on what needed to be done. He was very friendly and simply made it a great and easy experience. Couldnt ask for anything more! Thank you! More