Bob Brown Chevrolet

Doug was very thorough, patient with answering questions and made the experience of looking for a new car tolerable (noting I do not like car shopping!). My husband and I agree that this was one experience and made the experience of looking for a new car tolerable (noting I do not like car shopping!). My husband and I agree that this was one experience where we did not feel pressured. We love our new Cruze and the pricing with all of the options. Doug was great to work with and would recommend Bob Brown (and Doug) to family and freinds. More

Kendall treats you with the respect.Buying A new car is A big decision for my wife and I.He makes it easier never pushes us to make A decsion,just told me let me know if I can help you guys.I have now bought big decision for my wife and I.He makes it easier never pushes us to make A decsion,just told me let me know if I can help you guys.I have now bought 6 cars from Bob Brown chevrolet in Des Moines,IA 5 Of them from Kendall,I now consider him A friend.If we need another car Kendall and bob browns will be my 1st stop. More

I went to chevy.com to find dealers in my area for a 2011 Chevy Cruze and submitted an online request. Bob Brown Chevrolet was one of the dealerships I selected and I received an after hours automated email Chevy Cruze and submitted an online request. Bob Brown Chevrolet was one of the dealerships I selected and I received an after hours automated email within minutes of my request. The following morning I received a personal email from Megin with links to their inventory. She also called a little later to see if I wanted to schedule a time to visit the dealership. When I visited the dealership Doug greeted me within minutes of walking through the door. After a short sit down to make sure he understood what I was looking for we went out to the lot and he did a thorough walk through of all the vehicles options while parked and during the test drive. Doug was knowledgeable of the vehicle, answered all my questions clearly and in general is just a very personable man. I have visited other dealerships and felt pressured to make a decision that day, which makes me uncomfortable. Doug spent the time to show me the vehicle and broke down how the payment plan would work, but at no time did I feel pressured. My visit was less than a week ago and I have already told a few family members and friends of my good experience at Bob Brown. More

Very positive experience, professional service. These gentleman went the extra mile to work out a very fair deal. My expectations were high and they exceeded them. My usual buying experience in the pas gentleman went the extra mile to work out a very fair deal. My expectations were high and they exceeded them. My usual buying experience in the past has been rather negative/high pressure and this experience was the opposite. I would recommend them highly. More

Since 1969 I have purchased six automobiles from Bob Brown Chevrolet. (five new - one used) I have been extremely satisfied with each experience. The sales staff have always been friendly, knowledgeable Brown Chevrolet. (five new - one used) I have been extremely satisfied with each experience. The sales staff have always been friendly, knowledgeable, and willing to answer every question, without being "pushy" to purchase a vehicle that exact day. This is especially true with this experience-- when I purchased a 2011 Cruze LTZ. My salesperson, Kendal Cook, went out of his way to make sure that I was 100% satisfied before, during, and after the sale was made. In addition, the business department made sure I was given all the possible options in financing, as well as extra features I could purchase at the time. Even though I am a little "sad" that the dealership will be moving to a new location which will not be as geographically convenient for me-- I am sure that I will still service my new auto at Bob Brown, and when the time comes in the future for another purchase, I am confident that Bob Brown will be at the top of my list for another automobile. By the way - I "love" my new Cruze - This is one great little automobile! More

I chose Bob Brown based on my previous buying experience. I was in the market for a compact car with a good mpg rating for around town use. After reviewing many makes, I decided I wanted a 2011 Chevy Aveo LS I was in the market for a compact car with a good mpg rating for around town use. After reviewing many makes, I decided I wanted a 2011 Chevy Aveo LS. This is the base model of the Aveo, and exactly what I needed for around town use. Bob Brown had the Aveo LS, and they offered me a discount plus a large discount from Chevrolet. I decided to have A/C and cruise added. (Remember, the LS is a base model) The discounts I recieved covered the cost of adding both, and they installed the options in just one day! Jon and Joe are great salesmen, and a pleasure to deal with. I have purchased seven cars from them, and look forward to future purchases. More

I had a great experience when buying my new car. Aaron was great help, informing me all about my car and has been very helpful with any questions I have had since I bought the car. The service department was great help, informing me all about my car and has been very helpful with any questions I have had since I bought the car. The service department has also been very helpful, always checking after I have had service to make sure my experience was a good one. More

I liked that the salesperson was very helpful and friendly. I also liked he did not pressure me for a sale. I test drove several cars and went to a few other car dealers but I came back to Bob Brown friendly. I also liked he did not pressure me for a sale. I test drove several cars and went to a few other car dealers but I came back to Bob Brown. I liked the fact that they would deal with me and no just say this is the price of the car and there is no room to deal. Also dealing with the financial dept was very easy and they found me the best rate for the loan. Overall it was a good experience. More

Jim was able to get a loan for me even though I didn't have the best credit! He was very friendly and did whatever he could to get me into a car the same day! John was also a big help and signed me up wit have the best credit! He was very friendly and did whatever he could to get me into a car the same day! John was also a big help and signed me up with an extended warranty. He is the one who found the bank to give me the loan! Would definitely go back! More

We were in the market for a used Buick Enclave or GMC Acadia. We found one listed the dealer's web page and came in off the street to see it. Doug was very polite, not pushy, but did take the time to get Acadia. We found one listed the dealer's web page and came in off the street to see it. Doug was very polite, not pushy, but did take the time to get our information and follow up to see if we were still interested after a week or so. He was pleasant to deal with and gave us a fair price. No dealings with the service department yet and hope not to for a long while. More