Bob Brown Chevrolet

I came across Bob Brown Chevrolet while rotting on Autotrader looking for an X5 back in August. Within a couple of hours of sending an inquiry, Jamie Scott reached out and was amazing to work with. He Autotrader looking for an X5 back in August. Within a couple of hours of sending an inquiry, Jamie Scott reached out and was amazing to work with. He was able to graciously answer all my questions, from the condition of the car to sending out the paperwork. He was also very accommodating, being that I am out of state, he let my friend inspect the car on my behalf and bring the car to BMW of Des Moines for a pre-purchase inspection. Needless to say, I purchased the car and got the vehicle shipped. Jamie Scott made this experience very easy and stress-free. There was no pressure involved whatsoever. He was honest, upfront, kind, and understanding of all my questions, concerns, and requests. Jamie, Joe, and Tim, Thank You for making this a pleasant experience. More

Dealing with Joe K. Was a laid back and informative experience. Will recommend to my friends and family. Was a laid back and informative experience. Will recommend to my friends and family. More

I have purchased a vehicle every 1-2 years for the past 30 years. I've had some good experiences, but nothing comes close to the GREAT experience I had buying a new truck from Joe at Bob Brown.  Walke 30 years. I've had some good experiences, but nothing comes close to the GREAT experience I had buying a new truck from Joe at Bob Brown.  Walked in on a Friday morning not expecting to find a truck I like. Walked out a couple of hours later with exactly what I was hoping to find. The process was just simple... shared what I was looking for... test drove... talked about adding a few accessories... came to terms on a number (quickly and painlessly)... signed the paperwork... drove away happy! Joe and the team treated me with respect. They have my business moving in the future! Thanks! More

!!!Read Fully!!! I went to Bob Brown’s back in 2017… to keep and long frustrating story short… I was treated very disrespectfully, disregarded, and all together had an Awful Experience! I told myself… I keep and long frustrating story short… I was treated very disrespectfully, disregarded, and all together had an Awful Experience! I told myself… I will never go back there again and I will tell anyone who asks to go to any dealership but there! I found a vehicle online through Car Gurus recently that I automatically fell in Love with! I followed the link over to the dealer it was located at after requesting more information! The disappointment I felt when I realized what dealer it was at had my stomach hitting the floor! Scott Hampe started reaching out trying to give more information on the vehicle. I’m not going to lie, due to my previous experience I ignored the outreaching for two weeks! Scott Hampe continue to politely email asking where I was in my car buying experience and if I was still in search he would love to help and would do anything to earn my business! I finally gave in and set up an appointment to see the vehicle in person and to speak with Scott! I am 1000% GLAD I Did! Scott Hampe is Beyond Polite, Is NOT Pushy at ALL, Listens to your needs, And Let’s You be In Control of Your Car Buying EXPERIENCE! I’m not going to say I recommend the dealership, However I Will 10,000% Recommend the Sales Person! Scott Hampe is THE PERSON you want to deal with! Bob Brown, Scott Hampe is the ONLY REASON I gave you another chance! I’m glad I did and as long as you have him a Sales Contact you guys will continue to have my reference and my business! Thank You Again Scott! More

Joe was absolutely wonderful to work with and for a stubborn guy like me, that's saying a lot. Joe's communication has been nothing less than exceptional and his knowledge and experience with all the v stubborn guy like me, that's saying a lot. Joe's communication has been nothing less than exceptional and his knowledge and experience with all the vehicles I was interested in is second to none. Joe has earned a customer for life and I will have zero hesitation recommending anyone to the dealership. More

Joe Koebke arranged a very fair deal for the new Blazer and an acceptable trade in. The entire buying experience was positive. Joe found some additional discounts that saved us some cash too. and an acceptable trade in. The entire buying experience was positive. Joe found some additional discounts that saved us some cash too. More

Joe helped to find the best car for my needs. Had a really good overall experience so far. I did not finance with the dealer, but they tried to find better interest rates for me. Had a really good overall experience so far. I did not finance with the dealer, but they tried to find better interest rates for me. More

Horrible dealership. The sales lie. I bought multiple cars from them in the last 4yrs. From the same salesman even. He turned yellow on me. Ignoring my offer on a truck. The sales lie. I bought multiple cars from them in the last 4yrs. From the same salesman even. He turned yellow on me. Ignoring my offer on a truck. Playing stupid and wanting me to call or stop in. I made my offer on line. I put my offer in at the beginning of the week. On Friday he told me the truck SOLD. Then on Monday I look on line and the truck is there still. Later that afternoon I looked again to see if it was still on line. They dropped the price of the truck that afternoon! That tells me the truck is still there!...Maybe a little consideration for a "Repeat" customer? I bought 3 vehicles from them in 4yrs!!! Talked my brother into buying one there also! Pretty cheap blow Logan! More

The customer service was overall horrible. They wanted us to sign paperwork on the vehicle before seeing it and we had to wait 1 1/2 hrs when we had a scheduled time to come and see it. Everyt They wanted us to sign paperwork on the vehicle before seeing it and we had to wait 1 1/2 hrs when we had a scheduled time to come and see it. Everything was rushed and they couldn't even offer water or coffee to us. I felt since I was buying used, I wasn't good enough. They said they would follow up with us after we bought it and haven't heard from them since then. For a Chevrolet Dealer, we will not be going back to buy from them again. More

Reached out about a vehicle. Got a phone call the next day. Filled out the application information and no one reached back out to me or even responded to my communications. They Got a phone call the next day. Filled out the application information and no one reached back out to me or even responded to my communications. They also did a hard inquiry on my credit. Ended up buying the same vehicle I was interested in for better price with a Mazda Woodhouse Dealership. More