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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,835 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,835 Reviews of Bob Boyte Chevrolet

December 24, 2019

Amazing car buying experience This was my second car buying experience. The best by far. I was in and out with a new car in less than and hour. Paul was amazing helping me understa More

by brooke.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Paul Scardino
Dec 26, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review, Brooke! We are so happy to hear that Paul and Kevin were able to assist you during your visit with us and that we were able to get you back on the road in no time after making the financing a breeze! We look forward to any future business you'll have with us!

December 23, 2019

Tried to get more money out of me for a service already done I scheduled an appointment online to have my vehicle’s brakes checked out. I had a 9:30am appointment on Saturday (12/21/2019) but I arrived about 30 More

by JDAMANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Ray
Dec 26, 2019 -

Bob Boyte Chevrolet responded

Thank you for taking the time to reach out. According to our system, the additional service was a recommended given the mileage on the vehicle, however, the moment you mentioned to her it had been done, she found it in the system and continued to assist you. In regards to the wait time, we are sorry for the inconvenience, often times we are very busy and do have other customers come in just for regular oil changes, that do not take as much time, as other services. We do have a complimentary shuttle service available and are more than happy to find you a temporary car, so that next time you do not need to wait for your vehicle. We hope you do give us another chance in the future.

December 19, 2019

Left items unplugged after last repair I had carpet replaced a couple of months ago under warranty for a rip on the floor board. I had to come back because the heated seats and all charging More

by LAUREN.TOWLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Barringer, Max Gruich
Dec 20, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review, Lauren! We're so glad that Wayne and Max were able to assist you during your visit with us and that they were able to make the process much easier. We look forward to any future business you'll have with us!

December 19, 2019

Very disappointed I have been a customer for many years but lately the service is not that great I don’t know what’s going on but very disappointed!!!!!!!!!! More

by waynegleason8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Bull
Dec 27, 2019 -

Bob Boyte Chevrolet responded

Thank you for taking the time to reach out, Wayne. We would like to learn a bit more about your previous experience to better understand why you rates us with a 2-star review. We look forward to hearing from you! If you need immediate assistance with anything, please do not hesitate to contact us.

December 19, 2019

Good deal, good service This dealership and the people in it were helpful, respectful and had good attitudes! Thanks to the staff at Ray Brant! You did a Great job! More

by traylad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Kaiser, Kevin Gehlsen
Dec 20, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so happy to hear that Kevin and Donna were able to assist you during your visit with us and that everyone had positive attitudes! We want to make you feel 100% comfortable when visiting our dealership to put the pressure of buying a vehicle in the back of your mind.

December 18, 2019

Recall on brakes Made an appointment on line, got confirmation, only took 30 minutes to take care of recall issue.on brakes. Made my appointment the same day. More

by GAILDUTIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray, Matthew Bull
Dec 20, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We are so happy to know that Matthew and Tammy were able to assist you during your visit with us and that we were able to take care of you in a fast and efficient manner! We take great pride in our customer service to get you taken care of and back on the road in no time!

December 18, 2019

Winshield washer repair pump. Ray Brandt has good service, but the wait time was a little longer than I expected. Brought my vehicle in before 9AM, took several hours to complete t More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Dec 20, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We do apologize for the longer waiting time, we will be sure to improve this shortly over time. However, we are glad to know that Tammy was able to assist you during your visit with us and we look forward to any future business you'll have with us!

December 18, 2019

Easy transaction and worked with our schedules. The whole team is friendly and very easy to work with. Our sales guy, Scott, went above and beyond to help us get what we wanted. The service dept has More

by johnsukmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Therrell, Jake Floyd, Kevin Gehlsen, Tammy Ray, Matthew Bull
Dec 20, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review, John! We are so happy to hear that our amazing team was able to assist you during your visit with us, especially Scott who went above and beyond fo you! We take great pride in our customer service to make sure that we treat our customers like family and to get them back on the road in no time!

December 17, 2019

The entire staff is amazing! Truly go above and beyond! Tammy in service is an example of a top notch employee! She greets me and my family every time like we are her family she is very helpful and understa More

by treiglebros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Dec 26, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We take great pride in our customer service and are so happy to hear that Tammy was able to assist you during your visit with us! We want to ensure that our customers are treated like family and are so comfortable to visit our dealership!

December 17, 2019

Great customer service I had a excellent experience. Everything was professional and rapid. Everything was explained and handled with me and he tried the best to be in my pr More

by ccraft87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Rashad Culberson
Dec 26, 2019 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We are so thrilled to hear that you had an excellent experience with us! We take great pride in our customer service to ensure that our customers are fully informed and completely comfortable with their purchases off of our lot! We're so happy to know that Rashad and Kevin were able to assist you during your visit with us and we look forward to any future business you'll have with us!

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