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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,835 Reviews
Call Dealership (228) 330-8000
View Awards

11325 Cedar Lake Road

Biloxi, MS

39532

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1,835 Reviews of Bob Boyte Chevrolet

February 17, 2020

Basic oil and rotation with car wash. 3-1/2 hours?? Was told they couldnt find me when I was in the waiting roomthe whole time except when I went to the rest room. Walked back to the service desk and was i More

by donft43
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Feb 27, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to reach out. We have forwarded your message to our management team to further investigate this matter. Please feel free to contact us directly at 228-388-800 and ask for either Kenneth Erickson or Walt Himel, our service manager, if you need immediate assistance. Thank you

February 17, 2020

I am glad to say that my technician did a GREAT job on helping me with my car! Jimmy is a great mechanic and Tammy is a fantastic service advisor. More

by DaWn!
Recommend Dealer
Yes
Employees Worked With
Laura 5 starts, Jake Floyd, Kevin Gehlsen, Brenda O'Neill, Wayne Barringer, Walt Himel, Tammy Ray, Max Gruich, Sam Broadus, Marilyn Mingo, Lyddia Simms
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Feb 18, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review, Dawn! We're so happy to hear that our incredible staff was able to assist you during your visit with us and that your technician did a great job on your vehicle! We take pride in our customer service to make sure that our customers are taken care of in a fast and efficient manner to get you back on the road in no time! We look forward to any future service visits you'll have with us!

February 17, 2020

The staff are always professional & proficient! Service dept is very knowledgeable & cost friendly. Car was very clean. Sam in parts is so helpful. Tammy explains everything well. More

by lnholloway
Recommend Dealer
Yes
Employees Worked With
Kenny Erickson, Jake Floyd, Kevin Gehlsen, Brenda O'Neill, Wayne Barringer, Daniel Gleber, Rashad Culberson, Paul Scardino, Randy Kemp, Jeff Huston
Report | Print
Feb 18, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so thrilled to hear that our incredible staff was able to assist you during your visit with us and that they are always professional and proficient! We take great pride in our customer service to ensure that our customers are treated like family and receive nothing but the best from us to get them back on the road in no time! We want to make sure that you are fully informed and completely satisfied with the services being done to your vehicle! We look forward to any future service visits you'll have with us!

February 16, 2020

Great Service Department. The staff is friendly and professional. The service manager Mr Walt personally makes sure we get everything handled in a timely and convenient way. More

by Win267
Recommend Dealer
Yes
Employees Worked With
Walt Himel
Report | Print
Feb 17, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so happy to hear that Walt was able to assist you during your visit with us and made sure that everything was handled in a timely and convenient way! We take great pride in our customer service to ensure that our customers are completely satisfied with the services being done to their vehicle before we get them back on the road in no time! We look forward to any future visits you'll have with us!

February 13, 2020

I got the runaround on a simple tune-up quote, which would've saved me time, money, and grief. Had to specifically request sparkplug replacement. More

by Ridinout
Recommend Dealer
No
Employees Worked With
Max Gruich
Report | Print
Feb 17, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to reach out. We have forwarded your message to our management team to further investigate this matter. If you would like to provide us with some more information or a number to best contact you at, we would love to get in touch to collectively find a resolution. Please feel free to contact us directly at (228) 388-8000, if you need immediate assistance. Thank you.

February 12, 2020

Max has always been an excellent service person and I prefer using him very satisfied he has always been prompt and knowledgeable in repairs or recalls when things are done More

by CAVEMAN8261
Recommend Dealer
Yes
Employees Worked With
Tammy Ray, Max Gruich
Report | Print
Feb 19, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so happy to hear that Max and Tammy were able to assist you during your visit with us and that they were prompt and knowledgable! We take pride in our customer service to ensure that our customers receive nothing but the very best from us and to make sure that they are completely comfortable and satisfied with the services being done to their vehicle! We look forward to any future business you'll have with us!

February 12, 2020

Service was a long process. Our car was towed to this dealership on Dec 13,2019 and was not looked at until Dec 29,2019 Problem was the transmission and due to the holidays,, faulty parts and GM require More

by momdadstrati
Recommend Dealer
Yes
Employees Worked With
Walt Himel, Tammy Ray
Report | Print
Feb 27, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to reach out. We have forwarded your message to our management team to further investigate this matter. Please feel free to contact us directly, if you need immediate assistance.

February 12, 2020

Tammy provide outstanding service and very knowledgeable. Answered all my questions and concerns. My truck was wash and clean after being service. That was a nice touch More

by ALBERT.ANDERSON250
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Feb 18, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review, Albert! We're so happy to hear that Tammy was able to assist you during your visit with us and that she answered all your questions and concerns! We take pride in our customer service to ensure that our customers are completely satisfied and comfortable with the services being done to their vehicle before we get them back on the road in no time! We look forward to any future visits you'll have with us!

February 07, 2020

Linda is always great. She puts a smile on every she comes in contact with. Always helpful. She answers every question I had ask her. More

by COASTRULZ
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Feb 07, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so happy to hear that Tammy and Linda were able to assist you during your visit with us and that they were able to answer every question you had for them! We like to make sure that our customers are fully informed on the services being done to their vehicle before we get them back on the road in no time! We look forward to any future service visits you'll have with us!

February 06, 2020

Your service is great. Personnel areL always helpful. They look and act professionally. It’s always a pleasant visit. The dealership is neat and clean. More

by Brblightner
Recommend Dealer
Yes
Employees Worked With
Joshua Gingell
Report | Print
Feb 06, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your rating and review! We're so happy to hear that Joshua was able to assist you during your visit with us and that it's always a pleasant visit! We take great pride in our customer service to ensure that our customers are completely comfortable and satisfied with the services being done to their vehicle! We look forward to any future business you'll have with us!

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