Bob-Boyd Lincoln, Inc.

Went to the correct Dealer Buying a new Lincoln was made exceptionally easy and pleasurable at Bob Boyd. The salesman was low key , but attentive to requests and questions. No q Buying a new Lincoln was made exceptionally easy and pleasurable at Bob Boyd. The salesman was low key , but attentive to requests and questions. No question went unanswered. I don't know got an answer promptly. Multiple vehicles were viewed, and suggested vehicles ended up with the perfect match for me. Ed was a great listener. Others were also checking if I needed anything while Ed was finding vehicles to drive or see. More

Scheduled maintenance. Detailing After detailing, my MKC looks better than brand new on the outside! Inside looks like a rental just returned to the dealership. Overall a good job. After detailing, my MKC looks better than brand new on the outside! Inside looks like a rental just returned to the dealership. Overall a good job. More

Excellent service I take my 2010 MKS in every six months for a good going over and oil change. The staff is great and very mindful of your time. I would recommend Bob I take my 2010 MKS in every six months for a good going over and oil change. The staff is great and very mindful of your time. I would recommend Bob Boyd Lincoln to anyone who is looking for a quality product and service providers. More

Great Buying Experience Wanted to give a shout out to Kelly our salesman and Julie in financing! Great people who are fantastic at their job! Love my new car and they made it Wanted to give a shout out to Kelly our salesman and Julie in financing! Great people who are fantastic at their job! Love my new car and they made it so easy and enjoyable!! Would totally recommend this dealership!! Thank you! More

Scheduled oil change Staff always willing to answer questions and help resolve issues. Waiting area is comfortable, clean and coffee and cookies are offered. Will continue Staff always willing to answer questions and help resolve issues. Waiting area is comfortable, clean and coffee and cookies are offered. Will continue to use this dealership for my automotive needs. More

Great experience Excellent in all categories it could not have been better. We have been buying Lincolns on a regular basis since 1979 and they have been d Excellent in all categories it could not have been better. We have been buying Lincolns on a regular basis since 1979 and they have been done perfectly. More

Easy to work with and very professional I worked with John and Eddie at Bob Boyd Lincoln. They were incredibly professional and knowledgeable. The overall feel of this dealership was first r I worked with John and Eddie at Bob Boyd Lincoln. They were incredibly professional and knowledgeable. The overall feel of this dealership was first rate. Not only do they offer a very high quality product, but I enjoyed my time there. The entire process from selecting a car all the way through financing was easy and smooth. I highly recommend them to anyone looking for a new or used car. More

One of the best car buying experiences! Eddie Bahen knew all of the stuff about the car. I’d worked with them for a couple of month. They would tell me new inventory that was coming in. When Eddie Bahen knew all of the stuff about the car. I’d worked with them for a couple of month. They would tell me new inventory that was coming in. When I made my decision because I lived a ways away they let me do about a few hours of paperwork over text. Than 30 minutes when I picked it up. Just an overall amazing experience. More

Excellent customer service We just moved to Columbus and were seeking a place for service and repairs on our MKX. Rob, the service manager has excellent communication and knowl We just moved to Columbus and were seeking a place for service and repairs on our MKX. Rob, the service manager has excellent communication and knowledge of the repairs needed for our car. The entire service staff are friendly and very professional. We love it that they give our car a wash after services!!! More

An Excellent Experience From beginning to end, this was one of the most positive car-shopping experiences we have ever had. The salespeople listened to what we were looking From beginning to end, this was one of the most positive car-shopping experiences we have ever had. The salespeople listened to what we were looking for, and then matched us with a vehicle that met our criteria. There was no pressure or attempt to push us into something we didn't really want. The dealership worked with us on price point. Every interaction with every person reflected a high degree of professionalism, including product knowledge, honesty, respect and courtesy. The product itself (a Lincoln MK-C) was hands-down better than any other comparable make and model we test drove. More