Bob-Boyd Lincoln, Inc.

Scheduled oil change Staff always willing to answer questions and help resolve issues. Waiting area is comfortable, clean and coffee and cookies are offered. Will continue Staff always willing to answer questions and help resolve issues. Waiting area is comfortable, clean and coffee and cookies are offered. Will continue to use this dealership for my automotive needs. More

Great experience Excellent in all categories it could not have been better. We have been buying Lincolns on a regular basis since 1979 and they have been d Excellent in all categories it could not have been better. We have been buying Lincolns on a regular basis since 1979 and they have been done perfectly. More

Easy to work with and very professional I worked with John and Eddie at Bob Boyd Lincoln. They were incredibly professional and knowledgeable. The overall feel of this dealership was first r I worked with John and Eddie at Bob Boyd Lincoln. They were incredibly professional and knowledgeable. The overall feel of this dealership was first rate. Not only do they offer a very high quality product, but I enjoyed my time there. The entire process from selecting a car all the way through financing was easy and smooth. I highly recommend them to anyone looking for a new or used car. More

One of the best car buying experiences! Eddie Bahen knew all of the stuff about the car. I’d worked with them for a couple of month. They would tell me new inventory that was coming in. When Eddie Bahen knew all of the stuff about the car. I’d worked with them for a couple of month. They would tell me new inventory that was coming in. When I made my decision because I lived a ways away they let me do about a few hours of paperwork over text. Than 30 minutes when I picked it up. Just an overall amazing experience. More

Excellent customer service We just moved to Columbus and were seeking a place for service and repairs on our MKX. Rob, the service manager has excellent communication and knowl We just moved to Columbus and were seeking a place for service and repairs on our MKX. Rob, the service manager has excellent communication and knowledge of the repairs needed for our car. The entire service staff are friendly and very professional. We love it that they give our car a wash after services!!! More

An Excellent Experience From beginning to end, this was one of the most positive car-shopping experiences we have ever had. The salespeople listened to what we were looking From beginning to end, this was one of the most positive car-shopping experiences we have ever had. The salespeople listened to what we were looking for, and then matched us with a vehicle that met our criteria. There was no pressure or attempt to push us into something we didn't really want. The dealership worked with us on price point. Every interaction with every person reflected a high degree of professionalism, including product knowledge, honesty, respect and courtesy. The product itself (a Lincoln MK-C) was hands-down better than any other comparable make and model we test drove. More

Excellent Dealership Great Service Department This is the best dealership I have ever dealt with. They always give a great price up front - less time haggling and more time driving! This is the best dealership I have ever dealt with. They always give a great price up front - less time haggling and more time driving! More

Great Service Had a normal scheduled service. Did an excellent job. Really appreciate the pick-up and return policy. I whole heartedly recommend Bob-Boyd Lincoln Had a normal scheduled service. Did an excellent job. Really appreciate the pick-up and return policy. I whole heartedly recommend Bob-Boyd Lincoln of Columbus. More

Consistently great service Just an oil change & tire rotation, but as always, friendly, professional staff. Very clean facility, good coffee & always enjoy the cookies! It’s eas Just an oil change & tire rotation, but as always, friendly, professional staff. Very clean facility, good coffee & always enjoy the cookies! It’s easy to see that the staff here make the customer experience a high priority. More

Cut from different cloth My experience has already been shared with several friends and family. From the moment I walked in, these gentleman were extremely courteous and accom My experience has already been shared with several friends and family. From the moment I walked in, these gentleman were extremely courteous and accommodating. Very professional and pleasant, offering me coffee, donuts as well lunch. There was absolutely zero pressure or haggling, nothing but fair commitments. This is how a buying experience should be. More