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Bob-Boyd Lincoln, Inc.

Columbus, OH

4.9
133 Reviews
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2445 Billingsley Rd

Columbus, OH

43235

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Showing 133 reviews

September 30, 2026

Very professional. Entire staff at the dealership we dealt with exceeded our high expectations. The process was surprisingly smooth, easy, and informative. More

by Lincoln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden Leigh was sales consultant, Eddie Bahen was the finance manager, and Chris Ankrim was the finance/business manager
September 29, 2026

Purchasing a car online and trading in your car from a distance can be scary. But Steve Camp and the rest of the Bob-Boyd Staff made it very easy and reassuring. Very professional. We both worked at bu More

by badamscfp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Camp
September 24, 2026

Great staff. Every person I interacted with was very personable & professional. Will definitely will recommend to friends & family. More

by eric.gygi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Rep. Justice
September 21, 2026

Hard to communicate with and get ahold of at first. Once we established good contact everything was smooth. More

by CM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan White
August 23, 2026

You can watch a commercial with famous people talk about a car dealer, but who cares... don't you want everybody to be treated special? Every time I'm in for a tuneup or whatever is needed, I'm treated the More

by Karen.McVey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all the guys in the service department !!!!!!
August 15, 2026

Very professional. Organized. Answered all questions. We think we got a fair deal. The only question we have is about the noise when we first shift gears. We are st More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2026

Sales and Service staff are friendly and knowledgeable, treat you as a person and not just a customer, like you are part of their family More

by SCHawkins48
Recommend Dealer
Yes
Employees Worked With
Lauren Dillon
June 11, 2026

Always great customer service with the service people. Truck was in and out in the time expected. Have no reservations about returning to Bob Boyd! More

by popester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill in Sevice
June 11, 2026

I can’t say enough great things about the team at Bob Boyd Lincoln. From start to finish, they consistently deliver an exceptional customer experience. Scheduling service is always quick and easy, and th More

by Skeat81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staton Kessler, Rob Zellner
June 02, 2026

Bob-Boyd is awesome every time! Its the very reason I continue to come back! More

by nicole.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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