Bob-Boyd Lincoln, Inc.
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 102 reviews
HAS to be a great dealership with people like your salesman Rob Zellner!! Good Deal, Great car. I'm disabled and he suggested a car that very much helped me, AND better than the one I had. Bon-Boyd Li salesman Rob Zellner!! Good Deal, Great car. I'm disabled and he suggested a car that very much helped me, AND better than the one I had. Bon-Boyd Lincoln of Columbus also allowed him to deliver my car to Marietta, as I could not legally drive it until a left-foot accelerator was installed by Marietta Mobility. More
Easy negotiations on line before making the drive to the dealer. Jordan was very accessible and helpful. One of the best buying experiences. Would recommend dealership. dealer. Jordan was very accessible and helpful. One of the best buying experiences. Would recommend dealership. More
Wonderful experience From the first test drive to the finance, the dealership was easy and enjoyable to work with. Always accommodating and informative. Never had such an From the first test drive to the finance, the dealership was easy and enjoyable to work with. Always accommodating and informative. Never had such an easy purchase experience. Lauren was delightful and professional. More
Pleasant experience. Nice clean waiting area and,pleasant service staff and they finished my service ahead of schedule ! Honestly, couldn't ask for more. I would surely re Nice clean waiting area and,pleasant service staff and they finished my service ahead of schedule ! Honestly, couldn't ask for more. I would surely recommend them. More
It Just Depends Recently had my 45,000 mile service done on my Lincoln MKC. Had 20 tire bolts replaced due to warranty. I was told I would receive the service repor Recently had my 45,000 mile service done on my Lincoln MKC. Had 20 tire bolts replaced due to warranty. I was told I would receive the service report through the mail since it could not be found at the end of my service. I had to call to receive this report. As of this date, no service report. I have had issues with service from Bob Boyd Lincoln-Mercury in the past. More
Great experience BB Lincoln was an great experience. Kelly the sales rep and the entire staff were great to work with. They made buying a car easy. I would highly reco BB Lincoln was an great experience. Kelly the sales rep and the entire staff were great to work with. They made buying a car easy. I would highly recommend them. I will certainly be back. More
MKC purchase BB Lincoln was an excellent experience. Cody the sales rep and the entire staff were great to work with. I would highly recommend them. I will certa BB Lincoln was an excellent experience. Cody the sales rep and the entire staff were great to work with. I would highly recommend them. I will certainly be back More
Repair of a transmission issue One of the Master technicians found an issue with our transmission while in for routine service unrelated to the transmission! It was handled profess One of the Master technicians found an issue with our transmission while in for routine service unrelated to the transmission! It was handled professionally, thoroughly and completely to my satisfaction. Bob-Boyd went beyond the call of duty! More
Spring start up Our 2007 Mustang resides in cold New Albany while we bask in Florida sun for the winter. Upon our return the Mustang protested by not starting. A real Our 2007 Mustang resides in cold New Albany while we bask in Florida sun for the winter. Upon our return the Mustang protested by not starting. A really really dead battery was the issue but a tow to Bob Boyd Lincoln and the gracious help by Wendy took care of things. In on Monday morning and completed by 4:00 in the afternoon. Great response to our issue by the service gang at Bob Boyd Lincoln! Thanks to all! More
Timely, friendly, courteous and competent! My scheduled maintenance coincided with an engine check light that required some warranty work, but the work was completed and I was on my way in the My scheduled maintenance coincided with an engine check light that required some warranty work, but the work was completed and I was on my way in the normal amount of time usually just for the typical maintenance work. Rob was subbing for Wendy, and was cordial and he provided the usual car wash which I look forward to. Easy to work with, and the cost was completely covered. Can't beat that! More