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Blue Springs Ford
Blue Springs, MO
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 806 reviews
March 16, 2024
I bought a 2019 escape and paid 23000 dollars cash. I had the car 30 days. Had to buy a new battery which they couldn't install. 400 bucks. Now I've had it 6 months and the head gasket is blown. They w I had the car 30 days. Had to buy a new battery which they couldn't install. 400 bucks. Now I've had it 6 months and the head gasket is blown. They wanted to keep it 3 days to diagnose it! I took it to Goodyear. Took them 2 hours to confirm it. Now they need to keep it 3 days to confirm the diagnosis. It's under warranty and they didn't care. Basically told me to go somewhere else if I didn't like it. I took it to Thoroughbred ford. Got me in the next day! Blown head gasket! 2 hours in their shop. Filed a formal complaint against blue springs ford. Terrible customer service. Even from their service manager! Don't do business with these people... More
by cyndihorse3
Employees Worked With
Service managers., Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott
March 11, 2024
They were very helpful and answered all of our questions. Great to work with and we never felt pressured. Also if our salesperson was busy they made sure someone helped us. Great to work with and we never felt pressured. Also if our salesperson was busy they made sure someone helped us. More
by Cherie
Employees Worked With
Chase Meyers, Danny Piccinini, Arturo Balderston
January 18, 2024
Extremely professional. No surprises, and very friendly. Knowledgeable sales staff, and financing process took very little time, and had not hard sell. Highly recommended No surprises, and very friendly. Knowledgeable sales staff, and financing process took very little time, and had not hard sell. Highly recommended. Will buy from them again. More
by sjkingfl
Employees Worked With
Rorey Combs
January 05, 2024
Entire sales process was great, start to finish! Randy Smith was great to work with, very knowledgeable, patient and took the time explain my options. Highly recommend! Randy Smith was great to work with, very knowledgeable, patient and took the time explain my options. Highly recommend! More
by terrypurtle
Employees Worked With
Randy Smith
December 29, 2023
Doug Durden was excellent to work with throughout the process of trading my car for a used car at the dealership. He was respectful of my time and made the entire transaction very smooth. process of trading my car for a used car at the dealership. He was respectful of my time and made the entire transaction very smooth. More
by michael.r.thompson
Employees Worked With
Doug Durden, Danny Piccinini
November 24, 2023
Stuart Coleman was wonderful to work with even delivered car to us 2 hrs away! Everyone at the dealership was very nice and helpful as well! car to us 2 hrs away! Everyone at the dealership was very nice and helpful as well! More
by Kempcarla5
Employees Worked With
Josh Page, Stuart Coleman
November 19, 2023
I came in and Stu helped me with everything I asked for. He made sure I was happy with the vehicle I was interested in and never made it feel like I was being pressured. By the end of the purchasing experie He made sure I was happy with the vehicle I was interested in and never made it feel like I was being pressured. By the end of the purchasing experience I felt like Stu was family. I’d definitely recommend buying from them if you like good customer service and like being treated like a person instead of just another sale. Call Stu and he gots you. More
by imfromthe913
Employees Worked With
Josh Page, Stuart Coleman
November 13, 2023
Everyone at Blue Springs Ford is always so great to deal with. Our salesman Stu was very knowledgeable. Blaine and Jason were very professional and helpful also when it came to purchasing our 2023 Explorer. with. Our salesman Stu was very knowledgeable. Blaine and Jason were very professional and helpful also when it came to purchasing our 2023 Explorer. More
by hoff2009
Employees Worked With
Jason- Sales Manager, Blaine Balderston, Jim Howard, Josh Page, Stuart Coleman
