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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

April 22, 2019

Great! Went beyond expectations to work with Ford to cover a warranty repair. Offered a loner truck while mine was waiting in parts. Great to work with. More

by Tlynchwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
April 22, 2019

Timely and Respectful! All personell was very hands on. Delivered as promised. Respectfull to the customers needs. Would recommend and reffer anyone who asks. Will continue More

by Sam Geib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
April 19, 2019

Overall they get the job done. Service representative was polite and respectful and took down the requests. Car was ready the next day and seems to be repaired correctly. Great jo More

by hd0667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Baker
April 18, 2019

Not too shabby The workers forgot to rotate my tires but you rinsed the car off and i only had to wait an hour and a half. The lady checking out was very nice. More

by Jtoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt catch any names, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Cody Peeler
April 18, 2019

Overall a great experience Taylor was very knowledgable and made the entire purchasing experience easy and enjoyable. Julie in accessories was very helpful. The accessories sh More

by HARRY13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Freeman, Julie Nead
April 18, 2019

Great customer service!! Chase walker wasted no time helping me and my wife find the vehicle we were looking for. I have purchased several new fords through various dealership More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Walker, Nick Couch
April 17, 2019

Well done When I got my car back from the repair nearly everybody around me noticed. Multiple people have complimented on the work, and how well my car looks. M More

by Cmaddox96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
This was an insurance process so I’m not sure who worked on my vehicle
April 15, 2019

Pleased with experience. We have been a customer for over a decade - when our grandson Cole Fitzpatrick was an employee. We could go to a closer dealer but prefer BS Ford. More

by marianheyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston, Paul Chaples
April 15, 2019

Recall and oil change We have always had super sofrpm blue springs ford and this was continua oof excellent service Took car on night before appointment and was ready a More

by ldfleetwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Peeler
April 15, 2019

No a happy camper! Mechanic forgot to change sticker on my windscreen! If they forgot to do something simple like that, how do I KNOW, they changed my oil and do all tho More

by suemcnish
Recommend Dealer
No
Employees Worked With
Don’t know
May 23, 2019 -

Blue Springs Ford responded

I can understand the frustration that comes with a simple task of replacing a sticker. The service adviser should have noticed this before it was returned to you. Please be reassured that no work was missed.

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