Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Blue Springs Ford
Blue Springs, MO
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 806 reviews
April 24, 2019
Excellent service! First time getting oil changed. Everyone was wonderful. Sam Bell was very professional and knowledgeable. Jason was also great to us. Thank you very m First time getting oil changed. Everyone was wonderful. Sam Bell was very professional and knowledgeable. Jason was also great to us. Thank you very much. More
by raegan7531@gmail.com
Verified CustomerEmployees Worked With
Sam Bell, Jason Bills
April 22, 2019
This is the third time that I cannot have some work done onv Brought my vehicle on Saturday, I scheduled an appointment online and received an OK for last Saturday. I arrived on time I needed to have an oil chan Brought my vehicle on Saturday, I scheduled an appointment online and received an OK for last Saturday. I arrived on time I needed to have an oil change and air conditioned service and it was not possible. The previous time I needed an oil change and a safety check and and it was the same scenario. I’m done as a customer. If you cannot provide a service or fulfill the need of your customer someone else will be able to. Also I just bought a brand new truck from you in October 2018 and I’m thinking in replacing my mustang ( I’ve been looking at GT 350). How could I buy a car like that if I’m not sure that it will be serviced at the dealer? More
by Fred11
Employees Worked With
Blaine Balderston, JW Williams
April 22, 2019
Great! Went beyond expectations to work with Ford to cover a warranty repair. Offered a loner truck while mine was waiting in parts. Great to work with. Went beyond expectations to work with Ford to cover a warranty repair. Offered a loner truck while mine was waiting in parts. Great to work with. More
by Tlynchwilly
Employees Worked With
Sam Bell
April 22, 2019
Very good end result I came for an oil change and the service advisor came to me and explained I needed the rear brakes serviced very soon. So 1 week later I came back for I came for an oil change and the service advisor came to me and explained I needed the rear brakes serviced very soon. So 1 week later I came back for recommended brake service. Work was then done efficiently and effectively. More
by Zx2srblk
Employees Worked With
Stephen in parts, Cody Peeler
April 22, 2019
Excellent as always! I always appreciate the service provided by Blue Springs Ford and my go to guy JW William's who has been assisting me and my family for over 30 years! I always appreciate the service provided by Blue Springs Ford and my go to guy JW William's who has been assisting me and my family for over 30 years! More
by dlwoolard
Employees Worked With
JW Williams
April 22, 2019
2013 ford mustang Friendly staff . Chase walker he's the guy that helped me out. He made it very easy for me. Right from the test drive to getting the car. Friendly staff . Chase walker he's the guy that helped me out. He made it very easy for me. Right from the test drive to getting the car. More
by Sasi
Employees Worked With
Chase Walker, Julie Nead, Josh Page
April 22, 2019
Timely and Respectful! All personell was very hands on. Delivered as promised. Respectfull to the customers needs. Would recommend and reffer anyone who asks. Will continue All personell was very hands on. Delivered as promised. Respectfull to the customers needs. Would recommend and reffer anyone who asks. Will continue to you Blue Srings Ford More
by Sam Geib
Employees Worked With
Sam Bell
April 19, 2019
Overall they get the job done. Service representative was polite and respectful and took down the requests. Car was ready the next day and seems to be repaired correctly. Great jo Service representative was polite and respectful and took down the requests. Car was ready the next day and seems to be repaired correctly. Great job. More
by hd0667
Employees Worked With
Chance Baker
April 18, 2019
Not too shabby The workers forgot to rotate my tires but you rinsed the car off and i only had to wait an hour and a half. The lady checking out was very nice. The workers forgot to rotate my tires but you rinsed the car off and i only had to wait an hour and a half. The lady checking out was very nice. More
by Jtoomey
Employees Worked With
Didnt catch any names, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Cody Peeler
April 18, 2019
Overall a great experience Taylor was very knowledgable and made the entire purchasing experience easy and enjoyable. Julie in accessories was very helpful. The accessories sh Taylor was very knowledgable and made the entire purchasing experience easy and enjoyable. Julie in accessories was very helpful. The accessories shop was amazing! Thanks for assisting me with acquiring a 2019 Raptor at a fair price! More
by HARRY13
Employees Worked With
Taylor Freeman, Julie Nead
