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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 803 reviews
April 22, 2019
This is the third time that I cannot have some work done onv Brought my vehicle on Saturday, I scheduled an appointment online and received an OK for last Saturday. I arrived on time I needed to have an oil chan Brought my vehicle on Saturday, I scheduled an appointment online and received an OK for last Saturday. I arrived on time I needed to have an oil change and air conditioned service and it was not possible. The previous time I needed an oil change and a safety check and and it was the same scenario. I’m done as a customer. If you cannot provide a service or fulfill the need of your customer someone else will be able to. Also I just bought a brand new truck from you in October 2018 and I’m thinking in replacing my mustang ( I’ve been looking at GT 350). How could I buy a car like that if I’m not sure that it will be serviced at the dealer? More
by Fred11
Verified CustomerEmployees Worked With
Blaine Balderston, JW Williams
April 22, 2019
Great! Went beyond expectations to work with Ford to cover a warranty repair. Offered a loner truck while mine was waiting in parts. Great to work with. Went beyond expectations to work with Ford to cover a warranty repair. Offered a loner truck while mine was waiting in parts. Great to work with. More
by Tlynchwilly
Employees Worked With
Sam Bell
April 22, 2019
Timely and Respectful! All personell was very hands on. Delivered as promised. Respectfull to the customers needs. Would recommend and reffer anyone who asks. Will continue All personell was very hands on. Delivered as promised. Respectfull to the customers needs. Would recommend and reffer anyone who asks. Will continue to you Blue Srings Ford More
by Sam Geib
Employees Worked With
Sam Bell
April 22, 2019
2013 ford mustang Friendly staff . Chase walker he's the guy that helped me out. He made it very easy for me. Right from the test drive to getting the car. Friendly staff . Chase walker he's the guy that helped me out. He made it very easy for me. Right from the test drive to getting the car. More
by Sasi
Employees Worked With
Chase Walker, Julie Nead, Josh Page
April 19, 2019
Overall they get the job done. Service representative was polite and respectful and took down the requests. Car was ready the next day and seems to be repaired correctly. Great jo Service representative was polite and respectful and took down the requests. Car was ready the next day and seems to be repaired correctly. Great job. More
by hd0667
Employees Worked With
Chance Baker
April 18, 2019
Not too shabby The workers forgot to rotate my tires but you rinsed the car off and i only had to wait an hour and a half. The lady checking out was very nice. The workers forgot to rotate my tires but you rinsed the car off and i only had to wait an hour and a half. The lady checking out was very nice. More
by Jtoomey
Employees Worked With
Didnt catch any names, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Cody Peeler
April 18, 2019
Overall a great experience Taylor was very knowledgable and made the entire purchasing experience easy and enjoyable. Julie in accessories was very helpful. The accessories sh Taylor was very knowledgable and made the entire purchasing experience easy and enjoyable. Julie in accessories was very helpful. The accessories shop was amazing! Thanks for assisting me with acquiring a 2019 Raptor at a fair price! More
by HARRY13
Employees Worked With
Taylor Freeman, Julie Nead
April 18, 2019
Great customer service!! Chase walker wasted no time helping me and my wife find the vehicle we were looking for. I have purchased several new fords through various dealership Chase walker wasted no time helping me and my wife find the vehicle we were looking for. I have purchased several new fords through various dealerships and this experience is by far the absolute best experience. I will definitely be back to see Chase Walker for my next purchase. Thanks Chase!! More
by Jeremy
Employees Worked With
Chase Walker, Nick Couch
April 17, 2019
Well done When I got my car back from the repair nearly everybody around me noticed. Multiple people have complimented on the work, and how well my car looks. M When I got my car back from the repair nearly everybody around me noticed. Multiple people have complimented on the work, and how well my car looks. My dad even said my car looks better now than when I first bought it back in September. I greatly appreciate the work that was done on my car. As well as how the inside of my car was cleaned as well, which even amazed me even more. Thank you blue springs ford collusion center for making my car look brand new again! More
by Cmaddox96
Employees Worked With
This was an insurance process so I’m not sure who worked on my vehicle
April 15, 2019
Pleased with experience. We have been a customer for over a decade - when our grandson Cole Fitzpatrick was an employee. We could go to a closer dealer but prefer BS Ford. We have been a customer for over a decade - when our grandson Cole Fitzpatrick was an employee. We could go to a closer dealer but prefer BS Ford. More
by marianheyer
Employees Worked With
Blaine Balderston, Paul Chaples
