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Blue Springs Ford
Blue Springs, MO
809 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 809 reviews
May 04, 2019
Very good Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport More
by cesmith13700
Verified Customer
May 04, 2019
New tires They were fast and got me in same day! Best dealership in town! I would recommend them to anyone! They also had the best price on tires. They were fast and got me in same day! Best dealership in town! I would recommend them to anyone! They also had the best price on tires. More
by coryjstang
May 04, 2019
Safety doesn’t matter This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know about the vehicles they’re selling. Whoever does the state inspections pencil whips it just to be able to sell a vehicle. How? We bought a used vehicle that at the time we had no way of knowing, but the fuel gauge was inoperable, and then a week later find out there was absolutely nothing left of the emergency brake shoes on either side. The bonus part! They put brand new brakes on, which tells me they chose to disregard the E-brakes because they didn’t want to deal with it. Any mechanic would have saw that when doing the job. Rusted out, nothing left e-brake shoes, I’ve had nothing but problems in the 3 weeks since we bought this vehicle. I’ll never recommend this place. More
by NeverAGAIN
May 04, 2019
New Car The full service that my wife and I received from Sandy was great it made our new car purchase enjoyable. Will not go anywhere else. The full service that my wife and I received from Sandy was great it made our new car purchase enjoyable. Will not go anywhere else. More
by scubajoc
May 03, 2019
The BEST around! Every time I have had my car in either the service center or collision center my experiences have been nothing but EXCEPTIONAL. From the moment you wa Every time I have had my car in either the service center or collision center my experiences have been nothing but EXCEPTIONAL. From the moment you walk in to the drive off the lot. I could go anywhere but I CHOOSE Blue Springs Ford every time! More
by Princessmary3584
Employees Worked With
May 03, 2019
Excellent customer service by all Quality and speed of work can't be beat. JW and Sam are excellent service riders and definitely keep you up to date at all times Quality and speed of work can't be beat. JW and Sam are excellent service riders and definitely keep you up to date at all times More
by Tdawg123
May 03, 2019
Awesome Jw was the person who helped me with my tire and he did a awesome job, I’ve worked with him in the past and he always makes me feel comfortable at blu Jw was the person who helped me with my tire and he did a awesome job, I’ve worked with him in the past and he always makes me feel comfortable at blue springs ford More
by Bjones
Employees Worked With
JW Williams
May 02, 2019
Ford Explorer warranty work Made arrangements to bring my car in after it was diagnosed with a computer problem. confirmed my repair appointment. Arranged a ride to work and back Made arrangements to bring my car in after it was diagnosed with a computer problem. confirmed my repair appointment. Arranged a ride to work and back. Got a call 2 hours after dropping it off that the part that they needed to fix my car was sent back to Ford. I now have to do this all over again next week? my time is valuable. If you say you have the part and are ready to fix it....be ready to fix it! I also ONLY bring my vehicle in for warranty repairs because they always tell me that there are additional repairs needed and when I take it to my personal mechanic he disagrees. Has happened multiple times! I bought this vehicle at another dealership for this reason! More
by BSKINNER21
Employees Worked With
JW Williams
May 02, 2019
Top Notch Blue Springs Ford has the best customer service out of any dealer in the KC metro area. I can always count on them to get the job done. Blue Springs Ford has the best customer service out of any dealer in the KC metro area. I can always count on them to get the job done. More
by ZANEBUTLER
Employees Worked With
Chayse Starin, Javier Ferrer, Taylor Freeman, Cody Peeler
May 02, 2019
Sorry for your stress Great service department. Cashier very stressed. Sorry that Ford advanage switched to Fordpass. Not my problem. Dont take it out on customer because y Great service department. Cashier very stressed. Sorry that Ford advanage switched to Fordpass. Not my problem. Dont take it out on customer because you have to do a few more steps at payment. More
by Dal
Employees Worked With
