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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

May 08, 2019

Terrible service from beginning to end Body shop submitted false claim to my insurance which was verified as false by another body shop, then told my wife they would not put our car back to More

by Rob Bray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body shop
May 06, 2019

Recall notice and replace air bags Thank you for fixing my vehicle and getting me back on the road safety. Thank you for making the repair easy by giving me a ride home and for bringing More

by Mechele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Cody Peeler
May 06, 2019

Quick and easy Dropped my truck off for 4 tires and alignment. It was done in 2 hours with no problems. Sam Bell provides open communication during the process while More

by Wmcgowen86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
May 06, 2019

Experience Great customer service, problem was solved quickly. Always go to Ford for whatever I need. The service department is who we deal with normally. They l More

by Dee777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holten, JW Williams, Sam Bell
May 06, 2019

2015 Ford F350 Service Service was good from what I can tell. Have yet to verify new fuel filters were installed. Used to get a car wash with my oil changes. Not this tim More

by rdturn78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know
May 06, 2019

Quick and Accurate Service Did a quality service for a reasonable price. Throwing in a car wash adds to the experience. The technician did a full service check and provided a f More

by Davej9980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Luther
May 06, 2019

Great Dealership Great price and customer service. Sandy worked with my schedule and was happy to let me test drive a few trucks until I found the one I wanted. I'm ex More

by fordman97150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter, Julie Nead, Nick Couch
May 06, 2019

dead Battery Presented with dead battery. Would not start when there to de picked up after being told all was ok. The problem was either technician who dropped the More

by Jerry Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
May 06, 2019

Poor experience from the service department The collision department was great. Handled my truck efficiently. When I brought my truck back the day after I picked it up due to a low oil pressure More

by Jwoo
Recommend Dealer
No
Employees Worked With
Derek
May 09, 2019 -

Blue Springs Ford responded

Thank you for taking my call. I just wanted to give you a better understanding of the situation.

May 06, 2019

Poor service and follow up I brought my car to service my air bags over a month ago. I was told two days to two weeks to wait on parts. It has been over a month now and no part More

by ArchieWeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know the name of the person who helped me.
May 09, 2019 -

Blue Springs Ford responded

Thank you for giving us a second chance. We value you as a customer. Let us know if need anything, again thank you for coming back and allowing us to fix your vehicle.

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