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Blake Ford

Franklin, VA

4.3
306 Reviews

1011 Armory Drive

Franklin, VA

23851

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306 Reviews of Blake Ford

February 24, 2023

I am a commercial driver and was in Virginia just for a day and needed to get my oil changed ASAP, the manager there was very accommodating and helped me out in my situation. More

by szhinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
February 23, 2023

Courteous service done in a timely manner -- we have always had nothing less when we go for service. More

by anngll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks -- very helpful and courteous. Miss seeing Bonnie!, Shawn McNeely
February 23, 2023

Had a wonderful experience buying my car from Blake Ford. Go see Randy Parker! Everyone was very friendly. More

by karenlatimer3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Parker, Eric Burns
February 20, 2023

They were informative and made sure I got parts and service needed before I left and I thank them for that More

by mike.b3162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Jonathan Foley
February 02, 2023

Wonderful customer service. Lesa Williams was very eager to help me find the perfect vehicle. Dontea Brashaw made the process of purchasing my vehicle very easy. More

by sanew22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lesa Williams , Dontea Bradshaw, Ken Bell
January 30, 2023

Best experience I've ever had buying a car. All of the staff was so friendly and knowledgeable and did everything they could to make sure I got the car I wanted. If I can help it, I will never More

by alexis.leigh22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burns, Dontea Bradshaw
January 17, 2023

I have always have great service and the people are always helpful. I will return for service More

by JGPANIKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
January 17, 2023

They do take care of your vehicle… however… the labor in my opinion is very high … I am a regular customer… the price for labor needs leveling off … they don’t have competition here … and besides we have be More

by DAV7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
January 16, 2023

Haven’t had any service done in awhile but the sales team are great the previous names mentioned on the I haven’t met them yet More

by dmv405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Parker, Eric Burns, Thomas Norfleet
January 14, 2023

Drove 73 miles came to a deal after pending repairs call after repair date and was told car was sold received email asking was I still interested spoke another service manager who said they would clarify ne More

by Gregco3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Burns, Ian Gustafson
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