Blaise Alexander Chevrolet Buick
Muncy, PA
Filter Reviews by Keyword
By Type
Showing 32 reviews
I do not recommend this dealer ship to anyone .worst service I ever seen .brand new truck 72000 dollars been at the dealers for 6 weeks can't get a simple hose .nothing but the run around .I did drive m service I ever seen .brand new truck 72000 dollars been at the dealers for 6 weeks can't get a simple hose .nothing but the run around .I did drive my new truck for 3 days .what a joke More
Will never buy a vehicle from any Blaise dealership again. They gave us a hard time about our trade in due to the major rust it had.. yes we knew it was there. They insisted that it will be going dire again. They gave us a hard time about our trade in due to the major rust it had.. yes we knew it was there. They insisted that it will be going directly to auction due to the condition and couldn't give us much for it. They lowballed us at 8500 for a 2011 Chevy 2500 that now sits on their lot for 20,000. I get that dealerships are out to make money but they refused to do any negotiations with us and blatanly lied to us about several other things too. We bought our new to us truck on a Monday and scheduled to pick it up on Saturday. When we got there for the pick up, our salesman left us sitting in the showroom for over 40 minutes. All we needed to do was hand over a check and be on our way. I had to track someone down to go get someone to help us. They initially gave us the wrong paperwork and I had to ask for our keys 3 times. Our deal included a "we owe" for scratches that were to be fixed. We were assured that our salesman personally made sure it was done. It was hard to tell that day because it was pouring down rain, but the next day we saw the scratches were still there. Didnt even try to buff them out for us. With the poor service we already received, its not worth going back and trying to fight it out with them. If what we wanted was easier to come by, we would have walked away. More
Spoke with Breanna who set me up for an appt with Kevin and Michael. After having a very bad experience with the one in Hazleton, and I do mean very bad, would never deal with them again. Kevin, Michael and Michael. After having a very bad experience with the one in Hazleton, and I do mean very bad, would never deal with them again. Kevin, Michael and Curt and Mr. Alexander himself were incredible. They helped us out in one day! We were dealing with Hazleton for months regarding a vehicle we bought there. Would highly recommend dealing with Kevin and Michael again. Wonderful people, very polite and helpful. Fast service! Mr. Alexander thank you too!!! My husband and I appreciate very much everything you did for us. More
I had the Worst experience ever at Blaise in Muncy pa bought the truck there toke it back for a rear ended noise so they replaced bearing in the rear an still has a noise so I take it back to get the sto bought the truck there toke it back for a rear ended noise so they replaced bearing in the rear an still has a noise so I take it back to get the story that it was break in noise which is xx so toke it back a Third time it’s bin there going on two weeks an last week I was told 3 time that they where working on only to get a call on Friday to tell me that they thought they were working on my truck but the weren’t it was another truck xxx I will never go back to any of there dealerships to buy or for service what joke!!! More
I was a bit overwhelmed as i walked into your chevy dealership. As some1 who has fair credit due to student loans and not a whole lot for a down pmt i was worried you guys wouldn't be able to help me. dealership. As some1 who has fair credit due to student loans and not a whole lot for a down pmt i was worried you guys wouldn't be able to help me. Luckily that was not the case and curtis and aaron were both super awesome and we were able to get me something newer then what i had which was totalled due to a arrogant hit n run tractor trailer driver. It really worked out super positive and ill recommend blase akexander to all my friends. Ill also bback but hopefully not netime soon!!! Thank you for everything!!! More
Use bait and switch to try and up sell. Low ball trades. In professional. Dealer lost the keys to my trade in while evaluating it. Tried to get me to take a car off the lot home so I would ensure I w In professional. Dealer lost the keys to my trade in while evaluating it. Tried to get me to take a car off the lot home so I would ensure I would return. After not even wanting anything else on their lot besides the car they baited me there with. They decided to run my credit a week or so later. More
low ball trade ins and false advertising We received a low ball trade in on a used SUV and we asked about other vehicles that we were told we could get brought up from their other dealership We received a low ball trade in on a used SUV and we asked about other vehicles that we were told we could get brought up from their other dealership down the road. When we got there they said they could not bring vehicles from the other lot. We then asked about other vehicles they had listed for sale on their website and were told they were not ready to sell yet - then why did you list it. The salesperson seemed more interested in clowning with other salespeople than talking with us. We drove down the road twenty minutes and went to another dealer and got over DOUBLE on our trade in for a comparable vehicle. Will not be back to a Blaise Alexander dealership and will not recommend. More
Drove down 2 hrs. Only to fine out the vehicle I wanted to look at was sold, when I called the night before at 5:30 PM to make sure it was there. Then to make things better told me that they would give me to look at was sold, when I called the night before at 5:30 PM to make sure it was there. Then to make things better told me that they would give me a good deal on another truck which they knocked 1,000 dollars off and insulted me by telling me that they would give me $16,000 for my 2016 jeep wrangler unlimited sport with 72,000 miles when they have this same vehicle setting on there lot for $26,000 only not in as good off shape!! More
Refused service after the owner told my nephew he would fix My nephew had an appointment at 8:30 today (5/10/19) with this dealership that put his transmission in and damaged his car. So after waiting over 30 m My nephew had an appointment at 8:30 today (5/10/19) with this dealership that put his transmission in and damaged his car. So after waiting over 30 minutes they said they cant find him on file (he made his appointment 4 days prior and talked to a lady by the name of Allison I believe and he said she was very helpful) and said they dont do scratch and dent removal here... and because of a “bad attitude” (just saying “ok” and “alright” to non open ended questions and statements like “ill be right back” and “can you hold on let me figure out whats going on here” means a bad attitude?) and “punching a door” (opening a door quickly apparently means punching.. because everyone can just sit at a dealership all day for an appointment that was made 4 days prior...) they refused to fix any damage they caused to his vehicle after asking him to waste his gas to drop his car off at the bodyshop which is even further away so after an hour of waiting driving and a refusal to fix the damage they did to his car here he is still with a damaged car... He already reached out to the owner about the the damage before and was promised a free scratch and dent removal and a full detail...we both believe this is complete bs .... anyone have any solutions? Great customer service by the way... I want this fixed now! More