Bisbee Honda Of Danville

Service advisor answered all my questions. This was my first visit for Service. I arrived early explaining my need to make a Doctors Appointment. He assured advisor answered all my questions. This was my first visit for Service. I arrived early explaining my need to make a Doctors Appointment. He assured me that I would be out in plenty of time. I was out and able to keep my appointment. While there I had a cup of coffee and nabs on your dime. THANKS. I also visited Parts Dept. The man behind counter was super friendly and in fact told me he was picking up a New 2018 Accord that day. I have been most pleased with all folks I contacted via phone,sales, in person. I had previously recommended you as we have 5 Hondas in our family, son and grandkids, and that person also purchased new Honda CRV. My only recommendation is to keep doing what you are doing. More

Great experience. Good sales staff. I had a good experience with the sales team. Very friendly and experienced staff. My only regret is that I wish I had not purchased the prepaid servi I had a good experience with the sales team. Very friendly and experienced staff. My only regret is that I wish I had not purchased the prepaid service contract or the extended warranty. I love the vehicle but it seems a little large for me. I wish I would have test driven the HR V before making a decision and I wish I had of asked if there were any used 2016 CR V’s in stock. Would be nice to have free oil changes and inspections for the first few times on the purchase of a new vehicle and a few rebates from the manufacturer. More

Service at its Best! No matter the circumstances, I always get excellent service at Padgett's Honda. Yesterday, without an appointment, I went there because there had been No matter the circumstances, I always get excellent service at Padgett's Honda. Yesterday, without an appointment, I went there because there had been a death in my family. I needed to drive to Richmond and possibly Baltimore with confidence that a car breakdown would not add to my worries or concerns. Without hesitation, my car was put in the service line and the oil checked, tires rotated, and new brake pads installed. The brake pads were an unexpected item, but thankfully the mechanics noticed severe wear, and informed me, and without hesitation, I got them fixed. Also everyone is friendly and welcoming so a visit is even fun. More

Personnel The service and especially the above average customer service makes this department superb. I definitely recommend the service department of this deal The service and especially the above average customer service makes this department superb. I definitely recommend the service department of this dealership. I will always bring my CRV for service here. More

My car inspection was taken care of quickly and efficiently. I came to Padgett's service department to have my 2016 Honda CRV inspected. I was there less than an hour . Wendy was the gal who completed the pa I came to Padgett's service department to have my 2016 Honda CRV inspected. I was there less than an hour . Wendy was the gal who completed the paperwork with a smile. Everyone I interacted with was kind and efficient. Great people to deal with. Patricia Ronczka More

Oil change tire rotation Being able to go online to make service appointment for oil change speeds up process. They were on time an was out less than hour. Being able to go online to make service appointment for oil change speeds up process. They were on time an was out less than hour. More

2017 Pilot Purchase My wife and I were in the market for a new crossover/SUV type vehicle and were recommended to give Steve Padgett's Danville Honda a try because of the My wife and I were in the market for a new crossover/SUV type vehicle and were recommended to give Steve Padgett's Danville Honda a try because of their service and lifetime warranty. We are so glad we did and have enjoyed our new Pilot ever since. More

I should have asked more questions. I went in because my Honda Pilot was heating when I was stopped for a few minutes. I was told that I needed a new radiator. Like most women I don't I went in because my Honda Pilot was heating when I was stopped for a few minutes. I was told that I needed a new radiator. Like most women I don't know a lot about vehicles but I do know that you need a radiator. I agreed to the new radiator, but for some reason I didn't ask why I needed a new radiator. I was thinking on my way home that if I needed a whole new radiator - why didn't my car heat up all the time and not just when I was stopped for a few minutes. It seems like if the radiator needed replacing that I would have seen liquid running out from under my car, which I never did and I looked. So I hope that the service man diagnosed the problem correctly. I think your service advisors should in the future explain why a part needs to be replaced, especially the expensive parts. I travel some for my office - to conferences and training so I need a dependable vehicle. More

GREAT SERVICE Have had nothing but great service. They are always friendly and helpful. Everything is always done as promised. This is the first Honda I have own Have had nothing but great service. They are always friendly and helpful. Everything is always done as promised. This is the first Honda I have owned, but I would not hesitate purchasing another car from Steve Padgett's. More

Great Service Chase Tate, Sales & Leasing Consultant is excellent! He is very knowledgeable, courteous and helpful. I appreciate that he took our needs and wants Chase Tate, Sales & Leasing Consultant is excellent! He is very knowledgeable, courteous and helpful. I appreciate that he took our needs and wants into consideration as well as our budget to guide us to autos that were suitable for us. He kept within the budget and helped us find a great car! I would recommend this dealership and more importantly, Chase Tate, to everyone! More