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Bisbee Honda Of Danville
Danville, VA
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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233 Reviews of Bisbee Honda Of Danville
December 13, 2021
Great mixture of professional and relational. That’s why we keep coming back!Jamal was great. Answered all our questions and demonstrated great patience. we keep coming back!Jamal was great. Answered all our questions and demonstrated great patience. More
by Randymsudduth
Employees Worked With
Jamal
August 26, 2021
Most horrible experience buying a car from there my supposedly Honda certified pre-own vehicle lasted 8 days before it broke down was told what it needed to fix then they call me saying that didn’t fix supposedly Honda certified pre-own vehicle lasted 8 days before it broke down was told what it needed to fix then they call me saying that didn’t fix it and they don’t know what’s wrong with it got to do some more digging. Stay away from there! More
by Joseph
Employees Worked With
Bryant, Ashley
August 19, 2021
HORRIBLE SERVICE DEPT. There is ZERO communication in their service department. Twice I scheduled a week in advance to have recall repair performed. I was very specific when making the appointments, you their service department. Twice I scheduled a week in advance to have recall repair performed. I was very specific when making the appointments, you would think they would know if they had the needed part beforehand and communicate to reschedule if not. Twice I had my husband follow me up there (40 miles one way) so I could leave it to be repaired and pick up the same day. Twice they call me several hours later to tell me they don’t have the part needed. The 2nd time I was told they ordered the part and it would be there by Tuesday. I left the car and was told it should be ready Wednesday. They said they would let me know if it didn’t come in. Wednesday afternoon I call to see if it ready and was told the part just came in today and it would be ready Thursday. Thursday Morning I call to speak to service managers only to be told the part didn’t come in but they would send a driver to Greensboro dealer to pick up the part and it would be ready by end of day. Finally it was done but inside of the car smelled strongly of gasoline. I have driven a total of 240 unnecessary miles to get a recall repair done and all they have to say is sorry. I will never buy a car from them again and of course never have any service performed here again. I will spend more if needed to avoid dealing with this dealer in the future. They are a complete cluster with no regard for customer satisfaction. More
by Sac0gs2
Employees Worked With
Ashlie, Zach
April 16, 2021
Awful experience! They try deceitful practices to get you to buy a car! I tried to get them to give me a copy of the estimate! Would not! Buyer beware! to buy a car! I tried to get them to give me a copy of the estimate! Would not! Buyer beware! More
by kimholland52
Employees Worked With
BJ, Manager and Ginsnce zoetdon
August 18, 2020
Pay cash try suck honda financial only on person works there take 9 hours on hold to get to talk to somebody on there first day of work pure xxxx there take 9 hours on hold to get to talk to somebody on there first day of work pure xxxx More
by Chris
Employees Worked With
Bryant tried to help but honda suckscks
July 29, 2020
Awesome experience. Trade in value and new car price as stated three days before delivery. Pilot ready and waiting for my wife to drive. She was ecstatic. Paperwork was fast and painless. Salesperson s stated three days before delivery. Pilot ready and waiting for my wife to drive. She was ecstatic. Paperwork was fast and painless. Salesperson spent lots of time explaining and demonstrating all the controls an features. Best ever car buying experience. Would recommend to his dealership to everyone. Will bring my kids here for their first car. More
by knkranch
Employees Worked With
Yasin, Scott Bisbee
April 11, 2020
Don’t waste your time. I gave them a number to work with they came back with one Don’t waste your time.. I gave them a number to work with. They gave me ONE offer and of course it was way over the number I they came back with one Don’t waste your time.. I gave them a number to work with. They gave me ONE offer and of course it was way over the number I gave them. I told them that was not near the payment I wanted and said no thanks I’ll keep looking. Their reply was “ sounds good. Thanks for the inquiry. Stay safe. “ (I work long hours at a hospital and texted them for a sale) More
by Thebeaufortbunch
Employees Worked With
Khalid And Tom
December 06, 2019
Great Purchasing Experience I was working with other dealers on possibly purchasing a brand new 2019 Honda Accord LX and a dealership up north gave me a price that other near me I was working with other dealers on possibly purchasing a brand new 2019 Honda Accord LX and a dealership up north gave me a price that other near me could not beat. But when I spoke with Tyler Scott from Steve Padgett's Danville Honda, he mentioned that they may have been layering incentives that I may not qualify for, therefore increasing the price of the vehicle when I arrive. After he explained that, I reached out to that dealer and they admitted to layering on the incentives and became rude when I questioned them about it via text message. Due to Tyler's honesty on helping me avoid a pitfall with the other dealership, which is an 1.5 hour drive from me. I located a new/used 2018 demo car at Steve Padgett's Danville Honda and negotiated a price that was well worth the 3-hour drive in the rain to Danville, VA. Upon my arrival, Tyler had the vehicle cleaned and ready for me to view. The completion of my entire purchase to no longer than 2-hours, which included a test drive, a thorough look at the vehicle, paperwork, and a walk-through of some of the features. Tyler made sure not to waste any of my time, which showed me that he valued my business. Great Job, Tyler! More
by SM
Employees Worked With
Tyler Scott
