Birmingham Luxury Motors

Low pressure sales approach, fair pricing and fair trade-in policy. What more could you want from a car dealer. trade-in policy. What more could you want from a car dealer. More

We had a great experience with Luxury Motors. Jimmy made the experience very easy. The car we bought is great and met all of our expectations. They have a great selection of very nice high end ca Jimmy made the experience very easy. The car we bought is great and met all of our expectations. They have a great selection of very nice high end cars and trucks. We will be back again to buy. More

The absolute best dealership! I went knowing exactly what I wanted & our salesman Jimmy made my dreams come true! He was a light to our path & cared about exactly what I needed! I went knowing exactly what I wanted & our salesman Jimmy made my dreams come true! He was a light to our path & cared about exactly what I needed! But not just him the whole team was so sweet and caring and made us fill right at home with them. So glad i found them to do business with! I will recommend them & will continue to do business with them! More

Very professional and courteous! They were quick to respond and alway attentive. I Bought the car from miami but they made the purchase very easy. They were quick to respond and alway attentive. I Bought the car from miami but they made the purchase very easy. More

Jimmy gave great customer service and made sure I left happy! I highly recommend Them. happy! I highly recommend Them. More

Great service, car was as described! Very recommended for your car purchase, and they offer delivery as well. Very recommended for your car purchase, and they offer delivery as well. More

Very very professional and had my car to me in a timely fashion thank you guys so much I will be sending customers your way thank you thank you fashion thank you guys so much I will be sending customers your way thank you thank you More

Brilliant job done by Lindsey, Andy, and the finance team. They were extremely helpful throughout the process. Lovely experience getting my vehicle. team. They were extremely helpful throughout the process. Lovely experience getting my vehicle. More

This was the best car dealership experience I've ever had. Jimmy Adams, my salesman, was upfront, professional, and awesome to work with. I love my new car and will highly recommend this dealership to fr had. Jimmy Adams, my salesman, was upfront, professional, and awesome to work with. I love my new car and will highly recommend this dealership to friends and family. Military personnel receive exceptional service here. Thank you for everything! More

It's been a while since I bought my last car, so I was excited about replacing my old 2007 Murano with a nice 2020 Murano, that is until the folks at Birmingham Luxury Motors “took me for a ride” — Mafia excited about replacing my old 2007 Murano with a nice 2020 Murano, that is until the folks at Birmingham Luxury Motors “took me for a ride” — Mafia style. I played the role of “Sucker” after BhamLM pushed off a car on me with a bent front right wheel strut. It was definitely from a previous accident (was not in the CarFax report), and definitely something they knew about. Now I know how Charlie Brown feels every Halloween when he thinks he’s getting candy but only gets a bag of rocks! In my case, I was the “Block Head” who put my trust in Bham Luxury Motors and got tricked instead of treated. Word of advice, don’t agree to any terms for a vehicle from this place unless you get an all points auto check and a ‘thumbs up’ from your mechanic. The CarFax report said it was in an accident and the damage was a minor “side swipe” on the drivers side, and the car was not totaled. This car needed some repair work because remnants of the accident were still present. The front bumper was still hanging down, there was a part missing from the front-top part of the bumper that left a small hole, and some minor scratches on both sides and front. BhamLM did fix all that, so I thought that was great…right? WRONG! Not So Fast My Friend! When I took it on the freeway, it was pulling unusually hard to the left, so I thought it just needed a front-wheel alignment. My sales person, Tanya, agreed they’d do the alignment but I’d have to wait a couple of weeks because they did not yet have the equipment in the service department to do an alignment. So cool, I’ll wait until they get the equipment. However, one day when the car was in my driveway, I noticed that the front right wheel look slightly crooked, so I took it to a mechanic shop to check it out. After my mechanic checked it on the rack, the first thing he asked me was, “were you in an accident?”. The right-wheel strut was bent at an angle and was severely compromised. And the mechanics also showed me bent metal on the bottom of the car where it looked like the car struck something with tremendous force. Unfortunately, when it comes to the used car business, even though you hope for better, you have to expect a level of dis-honesty, not-forthcomingness, and “lip service”. However, when it comes to matters of safety, all that used car salesmanship should be tossed out the window. If I’m driving down the road and hit something the wrong way, like a curb, a railroad track, or some object on the freeway, then POW! The wheel could come flying off and there goes me and my family careening into a ditch or off a cliff! After some insisting for compensation, BhamLM wrote me a check $500 for a $1,257.61 job. Andy (sales manager) said I was lucky to get that. Really? My family’s safety is wroth a lot more than $500, in fact, it’s priceless! Tanya, my salesperson said she tried to convince them to cover the full amount -- I couldn't tell. Well if she did try to convince them to cover the full amount, she was extremely ineffective. As far as I know she was just telling me stuff to ease my angst. The bottom-line is this: Don’t be a Charlie Brown Block Head like me and get your potential vehicle purchase checked out by your personal mechanic. Don’t trust what they tell you at Birmingham Luxury Motors. More