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Birmingham Luxury Motors

Birmingham, AL

4.8
1,170 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,170 reviews

October 01, 2024

We had a great experience with the staff at Birmingham Luxury Motors. We have now purchased our last two vehicles at this location and can’t say enough great things about how we were treated and the prof More

by jth.rolltide
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Luster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Birmingham Luxury Motors responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 01, 2024

This is the 2nd automobile we have bought from Birmingham Luxury Motors. Their customer service is impeccable. Wesley is an amazing salesman and went above and beyond to help us. More

by hughesbrandy7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Luster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Birmingham Luxury Motors responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 28, 2024

Awesome place no haggle great cars best place to buy a Tesla thanks again Jimmy Adams was great. More

by Dmont919901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Birmingham Luxury Motors responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jimmy and our team here at Birmingham Luxury Motors are glad to have you as a customer. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 28, 2024

UPDATE. I tried a 2nd time to buy their 2017 z06 Corvette Convertible. Worked with TIA there. I thought we had come to a compromise purchase agreement onl More

by darlingrobert46
Recommend Dealer
No
Employees Worked With
TIA
Oct 02, 2024 -

Birmingham Luxury Motors responded

Robert, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 24, 2024

I was impressed with both the owner of the dealership and his employees of Birmingham Luxury motors. Jimmy Adams, the salesperson, was the reason I drove over 800 miles to buy a used van site-unseen. Every More

by docofsoil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Birmingham Luxury Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 23, 2024

Jimmy was very easy to deal with and he made the process very simple. Really cool guy! More

by tanariushayes
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Birmingham Luxury Motors responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 20, 2024

Jimmy was a great help during my process. No pressure, easy going, and very professional! I’d recommend asking for him right through the door! More

by Marque Gresham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JaDarrien Brundage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Birmingham Luxury Motors responded

Marque, It's fantastic to hear that Jimmy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 17, 2024

Very poor car purchase experience. Had a car shipped and they did not complete the work that I paid them for. They also drove the car over 100 miles after I paid $500.00 at Audi dealer More

by Tdmreifsteck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Wlodyga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Valiente-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Birmingham Luxury Motors responded

We're sorry that you didn't have a completely satisfying visit. Hello Todd, Thank you for reaching out and providing feedback. Thank you for considering us as a place to do business. We want to apologize for the experience you are describing in your feedback. Feedback is how we grow and continue to provide our community of customers with the best possible experience. Thank you for your positive feedback of one of our newest additions to the team. Our Sales Specialist Kenneth. With the concern that were mentioned. We see here that there was communication every step of the way. We took the vehicle of interest to a third party dealership as instructed. They made a mistake of telling you the wrong repair order on the vehicle. So, we agreed that we would repair three rims for you, and replace the fourth one, because we could not repair it. We sent receipts as requested to prove that we did the work to your vehicle. In addition, we had to test drive the vehicle to make sure it was safe to transported. Again, we apologize for any inconvenience. We really appreciated your business.

September 04, 2024

Kenneth was extremely pleasant, courteous, knowledgeable, and professional in helping me find a vehicle to suit my needs. Thank you, Kenneth, for the easy interaction. More

by rjlee1963
Recommend Dealer
Yes
Employees Worked With
Kenneth Valiente-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Birmingham Luxury Motors responded

Thank you so much for your excellent review! We are so glad that Kenneth had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 04, 2024

Everyone here really seems to know their stuff, and they were very good-natured about the fact that my lender took absolutely forever. Communication was great, especially with Kenneth, my salesperson, who w More

by Jo
Recommend Dealer
Yes
Employees Worked With
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Valiente-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Birmingham Luxury Motors responded

Here at Birmingham Luxury Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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